Summary
Overview
Work History
Education
Skills
Websites
Projects
Disclaimer
Personal Information
Overview - Summary
Languages
Certification
Accomplishments
Affiliations
Personal Details
References
Skills
Accomplishments
Timeline
Work Availability
Work Preference
Software
Quote
Interests
Cricket, Movies and Reading
CustomerServiceRepresentative
MOHANRAJ KANNAIYAN

MOHANRAJ KANNAIYAN

Mail Id : mohanrajk1587@gmail.com Contact: 9894430559
VELLORE,TAMILNADU

Summary

Accomplished Digital marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.

Overview

7
7
years of professional experience
5
5
Certification

Work History

Assistant Executive Customer Service

Deccan iservice
Chennai
02.2025 - 05.2025
  • Responded promptly to customer requests for changes or updates to their policies.
  • Reviewed insurance applications and supporting documents to determine eligibility for coverage.
  • Provided guidance and advice on policy options to ensure compliance with regulations.
  • Interacted with internal departments such as underwriting, sales, and accounting to resolve issues quickly and efficiently.

Marketing Executive

CTG-EYIL PRIVATE LIMITED
VELLORE
05.2024 - 09.2024
  • Developed marketing strategies and campaigns to increase brand awareness.
  • Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
  • Conducted market research to identify consumer trends and preferences.
  • Analyzed customer feedback to improve the quality of products and services.
  • Established pricing strategies for new products by analyzing competitive landscape.
  • Produced weekly reports on key performance indicators related to marketing initiatives.
  • Maintained an up-to-date database of customers' contact information.
  • Coordinated with design teams to create visuals that capture attention of target audience.
  • Collected and analyzed market research data for use in forecasting.
  • Delivered marketing strategy updates to upper-level management.
  • Marketed products and services at tradeshows and promotional events.

SALES EXECTIVE

PHISTREAM CONSULTING PRIVATE LIMITED
VELLORE
01.2019 - 02.2020
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Identified new potential markets and developed plans for targeting them.
  • Attended industry events to build relationships with key contacts in the field.
  • Provided technical support during product demonstrations at client sites.
  • Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.
  • Gathered data from surveys conducted among customers in order to determine areas of improvement.

Relationship Manager

TATA AIA
Banglore
10.2018 - 12.2018
  • Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Analyzed market trends and identified potential new customers through research activities.

Management Trainee

Origin Techserve Pvt. Ltd
Chennai
04.2018 - 09.2018
  • Resolved customer complaints professionally and efficiently.
  • Provided support during peak periods of activity.
  • Maintained accurate records of customer interactions.
  • Resolved customer issues promptly.

BUSINESS DEVELOPMENT MANAGER

HDFC LIFE INSURANCE
VELLORE
06.2017 - 02.2018
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Researched target markets to understand the needs of current and potential customers.
  • Provided training to sales staff on effective communication techniques when dealing with clients.
  • Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
  • Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
  • Gained market share in new sales performance through aggressive team training.

BUSINESS DEVELOPMENT MANAGER

EXHILARS INNOVATIVE SOLUTIONS
VELLORE
06.2016 - 12.2016
  • Identified potential clients, built relationships, and negotiated contracts.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Organized meetings between senior management and prospective customers.
  • Collaborated with marketing team members to design promotional materials.
  • Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.

DISTRICT COORDINATOR

THE INSTITUTE OF ENTREPRENEURSHIP DEVELOPMENT (IED)
VELLORE
01.2015 - 07.2015
  • Created and maintained budget plans for various district programs.
  • Analyzed data from assessments to identify areas of improvement in instruction or programming.
  • Oversaw recruitment efforts for new CSP within the district.
  • Reviewed applications submitted by potential vendors seeking contracts with the district.
  • Provided technical assistance to CSP implementing new technology systems.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Guided employees in handling difficult or complex problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer complaints or answered customers' questions.

Senior Process Engineer

RURAL SHORES BUSINESS SERVICE PVT LTD
VELLORE
01.2011 - 08.2014
  • Performed data analysis of process operations to identify improvement opportunities.
  • Provided technical support in developing new processes, equipment, and procedures.
  • Monitored key performance indicators to assess production performance levels.
  • Created process streamlining initiatives to increase quality and production efficiency.
  • Analyzed production data to identify trends and develop solutions for process optimization.

Customer Service Representative

HCL info System
Banglore
06.2010 - 12.2010
  • Updated anti-virus software on all computers within the organization's network.
  • Configured user accounts, permissions and passwords according to established guidelines.
  • Monitored system performance metrics to identify potential areas of improvement.
  • Trained staff members on how to use the newly installed hardware and software programs.
  • Ensured that all installed systems were properly documented for future reference.

Education

MASTER OF BUSINESS ADMINISTRATION - GENERAL MANAGEMENT

ANNA UNIVERSITY
08-2023

BACHELOR OF ELECTRONICS AND COMMUNICATION ENGINEERING - Electronics And Communications Engineering

PRIYADARSHINI ENGINEERING COLLEGE
11-2010

DIPLOMA IN ELECTRONICS AND COMMUNICATION ENGINEERING - Electronics And Communications Engineering

DR. M.G. R POLYTECHNIC COLLEGE
04-2006

XTH STANDARD - English Education

ST' PAUL'S MATRIC. HR SEC SCHOOL
07-2003

Skills

  • Prospect targeting
  • Recruitment and hiring
  • Product forecasts
  • Direct marketing campaigns
  • App marketing
  • Branding
  • Promotions
  • Research

Projects

Study of investors perspective on portfolio insurance with reference to Vellore district, MS office, Data Modelling

Disclaimer

ALL INFORMATION ARE TRUE AND CORRECT.

Personal Information

Overview - Summary

Master of Business Administration with six years of experience

Languages

English, Tamil
First Language

Certification

  • COMPUTER HARDWARE (PC TROUBLESHOOTING & REPAIR.
  • ONLINE MARKETING EXECUTIVE.
  • OCB-283 TELEPHONE SWITCH
  • WLL (WIRELESS LOCAL LOOP)
  • POWER PLANT
  • MDF AND CABLES.

Accomplishments

  • HDFC LIFE (PRL'S)

Affiliations

  • MORE THEN 70 INDIAN OIL PETROL PUMPS ACTIVITY DONE IN VELLORE DISTRICT
  • MORE THEN 80 EV SHOWROOMS VISIT FOR LITHIUM BATTERY PROMOTION.
  • MORE THEN 100 SCHOOLS VIST IN VELLORE DISITRICT FOR CHILDREAN HEALTH CARE.

Personal Details

Name: Mohanraj kannaiyan

D:O:B :15/02/1987

Address: New no 126 Old no 133

                M.P Sarathy Nagar 

                Kagithapattari

                 Vellore -632012

References

References available upon request.

Skills

  • Training and mentoring
  • Public relations expert
  • Excellent written and verbal communicator
  • Copywriting

Accomplishments

  • MAX LIFE

Timeline

Assistant Executive Customer Service

Deccan iservice
02.2025 - 05.2025

Marketing Executive

CTG-EYIL PRIVATE LIMITED
05.2024 - 09.2024

SALES EXECTIVE

PHISTREAM CONSULTING PRIVATE LIMITED
01.2019 - 02.2020

Relationship Manager

TATA AIA
10.2018 - 12.2018

Management Trainee

Origin Techserve Pvt. Ltd
04.2018 - 09.2018

BUSINESS DEVELOPMENT MANAGER

HDFC LIFE INSURANCE
06.2017 - 02.2018

BUSINESS DEVELOPMENT MANAGER

EXHILARS INNOVATIVE SOLUTIONS
06.2016 - 12.2016

DISTRICT COORDINATOR

THE INSTITUTE OF ENTREPRENEURSHIP DEVELOPMENT (IED)
01.2015 - 07.2015

Senior Process Engineer

RURAL SHORES BUSINESS SERVICE PVT LTD
01.2011 - 08.2014

Customer Service Representative

HCL info System
06.2010 - 12.2010

MASTER OF BUSINESS ADMINISTRATION - GENERAL MANAGEMENT

ANNA UNIVERSITY

BACHELOR OF ELECTRONICS AND COMMUNICATION ENGINEERING - Electronics And Communications Engineering

PRIYADARSHINI ENGINEERING COLLEGE

DIPLOMA IN ELECTRONICS AND COMMUNICATION ENGINEERING - Electronics And Communications Engineering

DR. M.G. R POLYTECHNIC COLLEGE

XTH STANDARD - English Education

ST' PAUL'S MATRIC. HR SEC SCHOOL

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing401k match4-day work week

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Typing & Data Entry

Google Workspace (Docs, Sheets, Slides, Drive)

Digital Marketing & Web Tools SEO Tools (Ahrefs, SEMrush, Moz) Google Ads & Meta Ads Manager Google Analytics Canva / Figma (Design & content creation) WordPress / Wix / Blogger (Website management) Mailchimp / HubSpot (Email marketing)

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Interests

Digital Marketing

Cricket, Movies and Reading

  • Cricket: Builds teamwork and strategic thinking.
  • Movies: Inspires creativity and storytelling perspective.
  • Reading: Enhances knowledge and continuous learning habit.
MOHANRAJ KANNAIYANMail Id : mohanrajk1587@gmail.com Contact: 9894430559