Mohanraj Murali

Project: ECOJMB - Digitalization of Loyalty program

Client: Japan Airlines

SDLC: Agile

Team Size: 16

Project Description:

• Digital Transformation program aimed to deliver user experience through all touch points.

• It is envisioned to deliver ecommerce platform with highly scalable open APIs and responsive user target multiple devices and browsers with features list running from enrolment, profile change, Accumulate and Redeem points, various user benefits and partner benefits and additional course registration.

Responsibilities:

• Analyses of the client provided requirement/design documents.

• Interacting with client to get HTML/CSS for requirements.

• Discussion with client for requirement gathering and design document review.

• Captured requirements in Redmine tool as User stories with detailed scenarios, test case matrix and acceptance criteria.

• Analyses of web services and open APIs of external providers and client internal system to arrive at feasibility to meet requirements.

• Prepared solution and mapping document for each service.

• Requirement handover to UI/AEM and Service layer development team.

• Leading Quality Assurance team and involved in SIT testing such as Functional/UI behavior testing (browser/device testing)/UX testing.

• Involved in test results verification and defect tracking in Redmine tool.

Project: ADP - Amadeus Digital platform

Client: Japan Airlines

SDLC: Agile

Team Size: 12

Project Description:

• Digital Transformation program aimed to deliver user experience through all touch points.

• It is envisioned to deliver ecommerce platform with highly scalable open APIs and responsive user target multiple devices and browsers with features list running from revenue booking and post booking.

Responsibilities:

• Interacted with UX team to get the Wireframes and Visual design for the requirements analysis and worked with design document preparation.

• Captured requirements in JIRA tool as User stories with detailed scenarios and acceptance criteria.

• Discussion with client for requirement gathering and design document review.

• Analysed the web services and open APIs of external providers and client internal system to arrive at the feasibility to meet the requirements.

• Prepared solution and mapping document for each service.

• Requirement handover to UI and Service layer development team and test case review

• Interact with various stake holders for requirement clarification.

• Involved in implementation of seat map.

• Involved in SIT testing for revenue and post booking.

Project: SAKURA PROJECT - PSS MIGRATION UAT SUPPORT

Client: Japan Airlines

SDLC: Waterfall

Team Size: 15

Project Description:

• PSS is a migration project where Japan Airline is moving its legacy system to Amadeus Altea suite.

• This project is to understand the current JAL business and identify the Gaps in Altea for defining to be business process for smooth cutover.

• To enhance the baseline PSS with necessary/required products.

Responsibilities:

• Analyses of product, PCPs and Gap documents.

• Handling Client & Amadeus meetings to understand the deliverables and finalize the requirements.

• Knowledge in major DCS products ie., Disruption Transfer, Auto Document Check, Chargeable seat and small PCPs related to One world FFP, Boarding pass, Check-In etc.,

• Involved in Test case preparations and Test execution for DCS product, PCP and Gap.

• Responsible for Test results Reviews and Defect Tracking.

• Defect Logging and Tracking till closure in Amadeus ASCP portal.

Project: SAKURA PROJECT - PSS MIGRATION UAT SUPPORT

Client: Japan Airlines

SDLC: Waterfall

Team Size: 15

Project Description:

• PSS is a migration project where Japan Airline is moving its legacy system to Amadeus Altea suite.

• This project is to understand the current JAL business and identify the Gaps in Altea for defining to be business process for smooth cutover.

Responsibilities:

• Understanding the Airline Domain and Altea products ie., CM, ARD & INV basics.

• Knowledge in DCS gaps & PCPs ie., Self service check-in, Seat map, baggage handling etc.,

• Test case preparation, execution & documenting the results.

• Internal review of the executed test cases.

• Existing UAT defect validations.

• Defect Logging and Tracking till closure in Amadeus ASCP portal.