Mohan Rajaram
Delivery Head, Project Management (Consultant)
Bangalore
Summary
Overall, 19 years of professional experience including 13.5 years of Project Management experience in healthcare, clinical research, medical communication sectors. Working closely with medical writers, graphic designers, web designers and developers, animators. Reporting to Top Management, Senior Leadership Teams for governance activities, internal team and operational tactics. Hands-on audit experience (ISMS and ISO standards). Hands-on experience in risk assessment, mitigation plans, implementation of Six Sigma and lean methodologies for process improvement.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Head of Delivery, Project Management (Consultant)
Medistrat Sdn. Bhd.
03.2024 - Current
- Oversee project deliveries, daily routine operations & management activities for servicing projects of South-East Asian pharmaceutical companies & professional healthcare, medical societies.
- Managing medical writing content development & graphic assets development (print and digital), reviewing and proofing assets before release to clients
- Efficiently managed workflow and task assignments using Trello ensuring 100% utilization of available resources and effectively preventing over-utilization.
- Working directly with managing director to develop, implement strategies to drive early-stage growth, product development, and team building
- Taking up various roles outside project management, like client relations, financial reconciliations, freelance resource collaboration, supporting start-up initiatives
- Onsite handling of physician's continual medical education training program and other onsite activities (Sep'24-Oct'24) in Kuala Lumpur, Malaysia
Lead Project Manager
Cactus Communications
05.2023 - 01.2024
- Managed operations and projects for a major pharma client in an FTE environment
- Identified training needs and developed comprehensive training plans
- Managed project managers and collaborated with account managers to ensure efficient client service delivery and project management
- Presented key project and resource data in client and internal meetings to achieve service-level KPIs
- Resolved client issues effectively by optimizing resources and addressing critical business drivers
Project Lead
Indegene
05.2020 - 05.2023
- Directly managed 6 PMs, 2 account managers, indirectly managed 5-8 graphic designers, web designers and developers and worked with the medical writing, review, and proofing teams as part of routine project operations
- Managed effective project allocations using indigenously developed work assignment tool
- Project requirements gathering, managing projects and timelines from clients from various geographical regions
- Handled projects worth $300-500K for a prominent pharmaceutical client
- Created and executed master project plans, focusing on continual process enhancement
- Prepared project SoW documents, cost quotes, POs, and invoices
- Oversaw launch activities in European and Indian markets for a multi-national pharma company
- Managed continuing medical education (CME) and patient education initiatives across various geographies
- Collaborated with Key Opinion Leaders (KOLs) for Ad-Boards and HCP conferences
- Prepared project cost sheets and profitability reports
- Developed project forecasts to optimize resource allocation and planning
Project Manager
BioQuest Solutions Pvt Ltd
05.2018 - 04.2020
- Oversaw medical communications and pharmaceutical launch in European and Indian markets for a major multinational corporation.
- Managed continuing medical education (CME) and patient education initiatives.
- Working closely with the graphic design team for development of print and digital assets, graphic storyboards for animation videos, preparation of finalized design and artwork files, design collaterals for events & conferences
- Collaborated with Key Opinion Leaders (KOLs) for Ad-Boards and HCP conferences.
- Prepared project cost sheets and profitability reports.
- Developed project forecasts to optimize resource allocation and planning.
Associate Project Manager
MMSH Clinical Research Pvt Ltd
01.2010 - 03.2017
- Conducted post-delivery quality audits, analyzing CTQ parameters and anomalies to ensure excellence
- Certified Internal Auditor for ISO and ISMS, providing detailed reports to top management
- Led risk assessments, prioritized risks, and developed effective mitigation strategies
- Designed scaling strategies post-pilot success, monitored incidents, executed impact assessments, and developed CAPA based on quality analysis
- Developed project plans, allocating tasks among diverse teams
- Produced regular reports, engaging with senior leadership in India and the USA
- Implemented Six Sigma practices for ongoing project improvement
- Managed various deliverables: medical writing, pharmacovigilance, SAS programming, data management, and regulatory operations
Project Coordinator
Jubilant Biosys Pvt Ltd
06.2005 - 01.2010
- Led 30-member Biocuration team for scientific journal articles.
- Maintained project guidelines, updating them per client changes.
- Developed training programs for new hires, ensuring quality resources.
- Conducted project meetings for client feedback and improvement.
- Reviewed and optimized resource allocation regularly.
- Collaborated with development teams to review and enhance in-house tools.
- Conducted pre-delivery quality audits, ensuring timely corrections.
- Streamlined article distribution for Biocuration based on resource availability.
- Prepared detailed weekly, bi-weekly, and quarterly reports for project delivery, finance closure, and client billing.
Education
PG Diploma in Operations Management - Operations Management
Indira Gandhi National Open University
New Delhi, India 05.2003 - 05.2005
Master of Science - Biotechnology
NGM College
Coimbatore District, TamilNadu 05.2000 - 04.2003
Bachelor of Science - Biotechnology
Kongunadu Arts & Science College
05.1998 - 04.2000
Higher Secondary School Certificate - Physics, Chemistry, Botany, Zoology
St. Joseph's Higher Secondary School
Ooty, India 04.1998 - 04.2000
Secondary School Leaving Certificate (SSLC) -
Kendriya Vidyalaya
Ooty, India 04.2001 -
Skills
- People Management
- Delivery Management
- Data Analysis
- Report Generation
- Governance Meetings
- Start-up Activity Tactics
- Project Documentation
- Client Account Services
- Resource Optimization
Certification
Certified ISO 27001:2005 ISMS and ISO 9001:2008 ISO Internal Auditor.
Timeline
Head of Delivery, Project Management (Consultant)
Medistrat Sdn. Bhd.
03.2024 - Current
Lead Project Manager
Cactus Communications
05.2023 - 01.2024
Project Lead
Indegene
05.2020 - 05.2023
Project Manager
BioQuest Solutions Pvt Ltd
05.2018 - 04.2020
Associate Project Manager
MMSH Clinical Research Pvt Ltd
01.2010 - 03.2017
Project Coordinator
Jubilant Biosys Pvt Ltd
06.2005 - 01.2010
PG Diploma in Operations Management - Operations Management
Indira Gandhi National Open University
05.2003 - 05.2005
Secondary School Leaving Certificate (SSLC) -
Kendriya Vidyalaya
04.2001 -
Master of Science - Biotechnology
NGM College
05.2000 - 04.2003
Bachelor of Science - Biotechnology
Kongunadu Arts & Science College
05.1998 - 04.2000
Higher Secondary School Certificate - Physics, Chemistry, Botany, Zoology
St. Joseph's Higher Secondary School
04.1998 - 04.2000
Similar Profiles
GAUTHAMT VELAYUDAMGAUTHAMT VELAYUDAM
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
ELAINE TEHELAINE TEH
FOUNDER / BUSINESS DEVELOPMENT DIRECTOR at TEAM MOXIM SDN BHD (formerly The Moxim House Sdn Bhd)FOUNDER / BUSINESS DEVELOPMENT DIRECTOR at TEAM MOXIM SDN BHD (formerly The Moxim House Sdn Bhd)
Muhammad Hafiz Bin EmranMuhammad Hafiz Bin Emran
Senior Assistant Technical Operation (Helpdesk) at DST Network Sdn Bhd | USMS Sdn BhdSenior Assistant Technical Operation (Helpdesk) at DST Network Sdn Bhd | USMS Sdn Bhd
Muskan JainMuskan Jain
Associate – Bid Management at Subex Ltd.Associate – Bid Management at Subex Ltd.
Lakshmi Durga KogantiLakshmi Durga Koganti
Technical Writer at Cisco Systems Inc. Ltd.Technical Writer at Cisco Systems Inc. Ltd.