Mohd Ayaz
Supply Chain Leader
Lucknow,Uttar Pradesh
Summary
Hands-on experience in building teams and capabilities and scaling up start-ups. Business Leader with in-depth experience in e-commerce Operations.Enthusiastic about early-stage companies.
Overview
18
18
years of professional experience
Work History
Head of Operations ( Dark Stores )
Rozana.in
06.2024 - Current
- Setting up India's first rural commerce supply chain.
- Keeping track of new project and ensuring its timely completion.
- Process structuring.
- Cost Optimization- Reduce cost order.
- Introducing best practices like 5S,Kaizen, Lean across all facilities
State Head - Operations
DealShare.in
8 2021 - 06.2024
- Ramp up and design from 0 WH to 10 WHs for B2C/B2B businesses and build fleet capacity to deliver 50 Cr monthly revenue for UP.
- Ensuring all key metrics such as OFD, OTD, customer complaints, vehicle efficiencies, process audits, and employee attrition are as per standards.
- Administered budgeting, cost control, and financial management related to the warehouse and last mile operations.
Zonal Head - Operations
Rosmerta Safety System Pvt Ltd
12.2019 - 08.2021
- Handled supply chain for 24 ECs, fleet of 500 employees.
- Manpower optimization, multitasking, and process structuring.
City Head - End to end Operations & City Business
Bigbasket.com
08.2019 - 10.2020
- Lead region P&L for UP business, grew 3x from 5cr/month to 15cr/month and brought down the cost to breakeven levels.
- Set up new warehouses and build capacities during the complete lockdown phase.
Manager 2 - FC Operations
Blinkit (Grofers)
04.2015 - 03.2019
- Set up 1.8 lac sq ft FC to cater 20k orders per day.
- Ensuring all the key metrics like fill rate, customer complaints, inventory variance, OPP, wastage, OTB, absenteeism, attrition, C/O, and other SLAs are being met as per standard parameters.
Manager 1- FC Operations
Blinkit (Grofers)
04.2015 - 03.2017
- Formulating the fulfillment strategy for city operations/Expansions/Area mapping
- Ensuring controllable costs are maintained within the budget.
Deputy Manager - Operations
Blinkit (Formerly Grofers)
08.2015 - 03.2019
- Launch city ops,Set up Delivery Hubs, Stores etc
- Supply Chain Planning.
Assistant Manager- Operations
Kochar Tech Pvt Ltd
03.2015 - 08.2015
- Ensure Service Level Agreements (SLAs) for the process are met as agreed upon with the client.
Operations Team Lead
Sahara Q Shop Unique Products Range Ltd
06.2009 - 08.2012
- Developing and sustaining the existing network and efficiency, managing the supply chain, ensuring timely and cost-effective deliveries.
Assistant Manager - Operations
IBS (An outsourced partner of Bharti Airtel)
06.2008 - 06.2009
- Managing Outbound operations for customer base of Bharti Airtel (Mobility, Tele Media, Broadband - UPU Circle)
Team Leader - Operations
Vodafone India Ltd
08.2006 - 05.2007
- Responsible for team's shrinkage, attrition, stack ranking, and grooming.
Customer Service Executive - Operations
Vodafone India Ltd
08.2006 - 05.2007
- Responsible for query resolution, delivering the best customer experience.
Education
Post-Graduation/MBA -
SMU
Graduation/BA - undefined
LU
Pre - University/12th - undefined
UP Board
High School/ Xth - undefined
UP Board
Skills
Proficient in managing end-to-end supply chain processes
Experience in identifying supply chain risks and developing mitigation strategies
Experience managing cross-functional teams and fostering collaboration
Proven track record of leading projects from conception to execution
Strong administrative and organizational skills
Superb situational handling skills
Results oriented team player
Accomplishments
- Transitioned many Large & Mid/Small format FC's, Delivery Hubs & Dark stores (2k sq ft Dark store to 2 lac sq ft Fulfillment centre) ensuring operations are live within timelines for almost all the growing start ups (Grofers, Bigbasket and Dealshare and Rozana.in)
- Set up and rapidly scaled business from 0 to 15 Cr in UP for 3 e-grocery unicorn start ups ( Blinkit (formerly Grofers), Bigbasket & Dealshare
- Worked on almost all the business model like B2C,B2B,Hyper local, Next day delivery model, quick commerce , Social commerce and rural commerce
Personal Information
- Place of Birth: Lucknow
- Father's Name: Mr. Mohd Ahmad
- Date of Birth: 10/21/1987
- Marital Status: Married
Timeline
Head of Operations ( Dark Stores )
Rozana.in
06.2024 - Current
Zonal Head - Operations
Rosmerta Safety System Pvt Ltd
12.2019 - 08.2021
City Head - End to end Operations & City Business
Bigbasket.com
08.2019 - 10.2020
Deputy Manager - Operations
Blinkit (Formerly Grofers)
08.2015 - 03.2019
Manager 2 - FC Operations
Blinkit (Grofers)
04.2015 - 03.2019
Manager 1- FC Operations
Blinkit (Grofers)
04.2015 - 03.2017
Assistant Manager- Operations
Kochar Tech Pvt Ltd
03.2015 - 08.2015
Operations Team Lead
Sahara Q Shop Unique Products Range Ltd
06.2009 - 08.2012
Assistant Manager - Operations
IBS (An outsourced partner of Bharti Airtel)
06.2008 - 06.2009
Team Leader - Operations
Vodafone India Ltd
08.2006 - 05.2007
Customer Service Executive - Operations
Vodafone India Ltd
08.2006 - 05.2007
State Head - Operations
DealShare.in
8 2021 - 06.2024
Post-Graduation/MBA -
SMU
Graduation/BA - undefined
LU
Pre - University/12th - undefined
UP Board
High School/ Xth - undefined
UP Board