Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Mohd Ayaz

Supply Chain Leader
Lucknow,Uttar Pradesh

Summary

Hands-on experience in building teams and capabilities and scaling up start-ups. Business Leader with in-depth experience in e-commerce Operations.Enthusiastic about early-stage companies.

Overview

18
18
years of professional experience

Work History

Head of Operations ( Dark Stores )

Rozana.in
06.2024 - Current
  • Setting up India's first rural commerce supply chain.
  • Keeping track of new project and ensuring its timely completion.
  • Process structuring.
  • Cost Optimization- Reduce cost order.
  • Introducing best practices like 5S,Kaizen, Lean across all facilities

State Head - Operations

DealShare.in
8 2021 - 06.2024
  • Ramp up and design from 0 WH to 10 WHs for B2C/B2B businesses and build fleet capacity to deliver 50 Cr monthly revenue for UP.
  • Ensuring all key metrics such as OFD, OTD, customer complaints, vehicle efficiencies, process audits, and employee attrition are as per standards.
  • Administered budgeting, cost control, and financial management related to the warehouse and last mile operations.


Zonal Head - Operations

Rosmerta Safety System Pvt Ltd
12.2019 - 08.2021
  • Handled supply chain for 24 ECs, fleet of 500 employees.
  • Manpower optimization, multitasking, and process structuring.

City Head - End to end Operations & City Business

Bigbasket.com
08.2019 - 10.2020
  • Lead region P&L for UP business, grew 3x from 5cr/month to 15cr/month and brought down the cost to breakeven levels.
  • Set up new warehouses and build capacities during the complete lockdown phase.


Manager 2 - FC Operations

Blinkit (Grofers)
04.2015 - 03.2019
  • Set up 1.8 lac sq ft FC to cater 20k orders per day.
  • Ensuring all the key metrics like fill rate, customer complaints, inventory variance, OPP, wastage, OTB, absenteeism, attrition, C/O, and other SLAs are being met as per standard parameters.


Manager 1- FC Operations

Blinkit (Grofers)
04.2015 - 03.2017


  • Formulating the fulfillment strategy for city operations/Expansions/Area mapping
  • Ensuring controllable costs are maintained within the budget.

Deputy Manager - Operations

Blinkit (Formerly Grofers)
08.2015 - 03.2019
  • Launch city ops,Set up Delivery Hubs, Stores etc
  • Supply Chain Planning.

Assistant Manager- Operations

Kochar Tech Pvt Ltd
03.2015 - 08.2015
  • Ensure Service Level Agreements (SLAs) for the process are met as agreed upon with the client.

Operations Team Lead

Sahara Q Shop Unique Products Range Ltd
06.2009 - 08.2012
  • Developing and sustaining the existing network and efficiency, managing the supply chain, ensuring timely and cost-effective deliveries.

Assistant Manager - Operations

IBS (An outsourced partner of Bharti Airtel)
06.2008 - 06.2009
  • Managing Outbound operations for customer base of Bharti Airtel (Mobility, Tele Media, Broadband - UPU Circle)

Team Leader - Operations

Vodafone India Ltd
08.2006 - 05.2007
  • Responsible for team's shrinkage, attrition, stack ranking, and grooming.

Customer Service Executive - Operations

Vodafone India Ltd
08.2006 - 05.2007
  • Responsible for query resolution, delivering the best customer experience.

Education

Post-Graduation/MBA -

SMU

Graduation/BA - undefined

LU

Pre - University/12th - undefined

UP Board

High School/ Xth - undefined

UP Board

Skills

Proficient in managing end-to-end supply chain processes

Accomplishments

  • Transitioned many Large & Mid/Small format FC's, Delivery Hubs & Dark stores (2k sq ft Dark store to 2 lac sq ft Fulfillment centre) ensuring operations are live within timelines for almost all the growing start ups (Grofers, Bigbasket and Dealshare and Rozana.in)
  • Set up and rapidly scaled business from 0 to 15 Cr in UP for 3 e-grocery unicorn start ups ( Blinkit (formerly Grofers), Bigbasket & Dealshare
  • Worked on almost all the business model like B2C,B2B,Hyper local, Next day delivery model, quick commerce , Social commerce and rural commerce

Personal Information

  • Place of Birth: Lucknow
  • Father's Name: Mr. Mohd Ahmad
  • Date of Birth: 10/21/1987
  • Marital Status: Married

Timeline

Head of Operations ( Dark Stores )

Rozana.in
06.2024 - Current

Zonal Head - Operations

Rosmerta Safety System Pvt Ltd
12.2019 - 08.2021

City Head - End to end Operations & City Business

Bigbasket.com
08.2019 - 10.2020

Deputy Manager - Operations

Blinkit (Formerly Grofers)
08.2015 - 03.2019

Manager 2 - FC Operations

Blinkit (Grofers)
04.2015 - 03.2019

Manager 1- FC Operations

Blinkit (Grofers)
04.2015 - 03.2017

Assistant Manager- Operations

Kochar Tech Pvt Ltd
03.2015 - 08.2015

Operations Team Lead

Sahara Q Shop Unique Products Range Ltd
06.2009 - 08.2012

Assistant Manager - Operations

IBS (An outsourced partner of Bharti Airtel)
06.2008 - 06.2009

Team Leader - Operations

Vodafone India Ltd
08.2006 - 05.2007

Customer Service Executive - Operations

Vodafone India Ltd
08.2006 - 05.2007

State Head - Operations

DealShare.in
8 2021 - 06.2024

Post-Graduation/MBA -

SMU

Graduation/BA - undefined

LU

Pre - University/12th - undefined

UP Board

High School/ Xth - undefined

UP Board
Mohd AyazSupply Chain Leader