MOHD. AZAM
New Delhi,Delhi
Summary
Experienced Principal Architect with a successful track record in implementing Microsoft Dynamics 365 (BC, NAV, CRM) and ERP/CRM solutions across diverse industries. Proficient in project leadership, client engagement, digital transformation, budgeting, and managing cross-functional teams. Recognized for delivering scalable solutions that improve operational efficiency, foster business growth, and ensure customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Principal Architect – Dynamics
Meridian Solutions
01.2025 - Current
- Head presales and solution architecture for Microsoft Dynamics 365 projects.
- Lead discovery sessions, scope definition, RFPs, demos, and business solution proposals.
- Collaborate with sales, delivery, and product teams to ensure technical feasibility and value delivery.
- Developed and implemented strategic technology roadmaps to enhance system architecture efficiency.
Startup Director
LifeCurez
09.2022 - 12.2024
- Drove IT strategy, branding, and digital transformation for health-tech startup.
- Managed product development, go-to-market strategy, fundraising, team hiring, and growth roadmap.
- Envisioned and executed IT strategies.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Senior Project Manager (Practice Head)
Panamoure India
02.2022 - 08.2022
- Led Dynamics practice, solution delivery, quality governance, and business development.
- Oversaw team ramp-up, presales, project delivery lifecycle, and customer success.
- Led cross-functional teams to deliver projects on time and within budget.
Manager Finance – IT
Loyalty Solutions & Research
07.2017 - 01.2022
- Delivered Dynamics 365 Finance and custom loyalty platform implementations.
- Handled budgeting, financial control, ROI reporting, vendor management, and compliance.
- Led strategic initiatives to enhance client loyalty programs and improve customer retention rates.
Lead Consultant
ITC Infotech
05.2015 - 03.2017
- Implemented Dynamics NAV solutions across modules—Finance, Sales, Inventory, and Projects.
- Delivered training, UAT, documentation, deployment, and post-live support.
- Managed stakeholder communications, ensuring alignment of project goals with business objectives.
Software Consultant
Alenu IT Solutions (Singapore)
05.2014 - 05.2015
- Executed end-to-end ERP/CRM projects for Singapore and Europe-based clients.
- Integrated Shopify with Dynamics backend and marketing tools.
- Conducted comprehensive needs assessments to identify opportunities for process improvements and technology enhancements.
Consultant
All E Technologies (Noida)
10.2010 - 05.2014
- Delivered functional consulting, NAV customization, data migration, and documentation.
- Handled training and stakeholder communication throughout project lifecycles.
- Analyzed client requirements to provide tailored recommendations, enhancing overall project outcomes.
Associate Consultant
Trisoft Systems
09.2008 - 09.2010
- Supported Dynamics NAV configuration, testing, reporting, data handling, and workflows.
- Gained hands-on experience with SQL, support services, and user documentation.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Education
B.Tech - Information Technology
BMAS Engineering College, Uttar Pradesh Technical University
Agra07-2008
Skills
- ERP & CRM: Dynamics 365 BC, NAV (2004–2016), and CRM integrations
- Project Leadership: Project Planning, Budgeting, Resource Management, and Risk Control
- Presales & Solutioning: RFP Response, Solution Architecture, Product Demos, Client Discovery, Proposal Management
- Technical Tools: MS SQL Server, MySQL, JavaScript, MS Project, MS Visio, JIRA, Asana
- Functional Expertise: Financials, Supply Chain, Loyalty Programs, Manufacturing, Retail
- Soft Skills: Stakeholder Communication, Strategic Thinking, Team Collaboration
Accomplishments
Startup founder.
Entreprenurial approach
Certification
- Microsoft Certified: Dynamics 365 Business Central Functional Consultant
- Agile Project Management – PRINCE2
Languages
English (Fluent)
Hindi (Fluent)
Urdu (Fluent)
Timeline
Principal Architect – Dynamics
Meridian Solutions
01.2025 - Current
Startup Director
LifeCurez
09.2022 - 12.2024
Senior Project Manager (Practice Head)
Panamoure India
02.2022 - 08.2022
Manager Finance – IT
Loyalty Solutions & Research
07.2017 - 01.2022
Lead Consultant
ITC Infotech
05.2015 - 03.2017
Software Consultant
Alenu IT Solutions (Singapore)
05.2014 - 05.2015
Consultant
All E Technologies (Noida)
10.2010 - 05.2014
Associate Consultant
Trisoft Systems
09.2008 - 09.2010
B.Tech - Information Technology
BMAS Engineering College, Uttar Pradesh Technical University
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