Summary
Overview
Work History
Education
Skills
Accomplishments
PERSONAL DETAILS
Client worked with
Hobbies and Interests
Timeline
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Mohd Mursaleem

Mohd Mursaleem

New Delhi

Summary

Results-driven Management Trainee at Genpact with three years of experience in KYC, transaction monitoring, alert remediation, and customer screening. Demonstrated expertise in fostering a positive workplace culture while leading high-performing teams to achieve operational excellence. Proficient in leveraging advanced third-party research tools, including Actimize, Lexis Nexis AML Insight, World Compliance, World Check, and Accurint for comprehensive AML/KYC research and internet-based investigations. Holds a B.Com degree from Delhi University

Overview

8
8
years of professional experience

Work History

Management Trainee

Genpact
04.2024 - Current
  • I am currently conducting in-depth due diligence on high-risk clients, applying KYC and AML procedures. Additionally, supporting QC checks to ensure quality in the team.
  • Monitoring and analyzing transaction data to identify potential money laundering activities.
  • Investigating and reporting any suspicious activities in alignment with regulatory requirements.
  • Worked on transaction monitoring rules specific to correspondent banking and private banking transactions.
  • Current additional Tasks:
  • Acted as a Subject Matter Expert (SME) to enhance team performance in production and quality.
  • Engaged with clients during escalation calls to address and resolve issues effectively.
  • Trained new hires to familiarize them with client workflows and processes.
  • Assisted team members in accessing locker facilities.
  • Provided technical support to the team by troubleshooting and resolving tech-related issues.
  • Monitored and maintained WAM data to optimize work efficiency.

Senior Associate

Genpact
06.2022 - 03.2024
  • Conducted transaction monitoring, background screening on customer name with the denied party issued by OFAC, EU and UN Watch lists.
  • Eliminating False Positive, if no affiliation is found between customer and denied party.
  • Ensuring customer identification and monitoring suspicious activities and transactions.
  • Determining multiple predicate offences such as Money Laundering, Suspicious Money Movement, Identity theft, Account takeover frauds etc. with the help of internal tools and internet searches.
  • Conducting negative media searches on customer profiles.
  • I've received the "Exceeds Expectations" designation for 24 months that the rating system had been in place in the Genpact.

Executive – Tele Sales

HDB Financial Services Limited
07.2018 - 12.2019
  • Joined HDB Finance in 2018 as an Executive – Tele Sales.
  • Assisted retail customers who inquired about banking products through the bank's website.
  • Provided top-tier customer service for queries related to personal loans, vehicle loans, credit cards, and insurance products (including general insurance).
  • Analyzed customers' debt and transaction history based on salary and employment details for loan and credit card eligibility assessments.
  • Evaluated business profiles by reviewing credit history, transaction records, and company filing status.
  • Verified and authenticated KYC documentation for customers as part of the approval process.
  • Conducted background checks and physical verifications post-KYC to prevent third-party fraud.
  • Maintained and analyzed sales data using Excel to track business growth on a monthly basis.
  • Consistently achieved assigned targets ahead of deadlines.

Paisabazaar.com
10.2017 - 05.2018
  • Assisted customers with personal loan inquiries, providing the best interest rates from banks and private financers based on their credit history.
  • Analyzed customers' debt and banking history to determine eligible loan amounts.
  • Consistently met and exceeded assigned targets ahead of deadlines.

Education

B.Com -

Delhi University
New Delhi
06-2016

12th -

Central Board of Secondary Education
New Delhi
03-2013

10th -

Central Board of Secondary Education
New Delhi
03-2011

Skills

  • Subject matter expert in problem resolution
  • Strong corporate ethics
  • Clear and concise communication skills
  • Effective at maintaining motivation under stress
  • Proficient in MS Office and compliance tools

Accomplishments

  • Awarded 1 silver and 3 bronze awards within Genpact to drive quality in team.

PERSONAL DETAILS

English
Hindi

Client worked with

US Investment bank.

Hobbies and Interests

Reading, Singing, Traveling

Timeline

Management Trainee

Genpact
04.2024 - Current

Senior Associate

Genpact
06.2022 - 03.2024

Executive – Tele Sales

HDB Financial Services Limited
07.2018 - 12.2019

Paisabazaar.com
10.2017 - 05.2018

B.Com -

Delhi University

12th -

Central Board of Secondary Education

10th -

Central Board of Secondary Education

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Mohd Mursaleem