MOHD NADEEM
Ghaziabad
Summary
- Experienced in collection with 12 years of experience in Finance & Banking sector. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
- Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Area Collection Manager
VGM Consultant Pvt. Ltd
Bulandshahr, Noida & G. Noida
06.2024 - Current
- Managed communication throughout collections process among legal counsels, debtors, creditors, and other relevant third parties.
- Handled escalated cases from Customer Service department relating to disputes over payments or charges.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Collection BRM (Branch Recovery Manager)
Cholamandalam Investment & Finance Co. Ltd
Hapur
09.2016 - 05.2024
- Developed and implemented strategies for successful completion of recovery goals.
- Provided guidance and direction on best practices related to customer service, collections, and dispute resolution.
- Analyzed data to identify areas in need of improvement and develop solutions to address them.
- Trained new staff on proper use of collection software applications as well as effective debt collection techniques.
Hard Bucket
Mahindra & Mahindra Finance Ltd
East Delhi, Delhi
09.2013 - 09.2016
- Created repayment plans based on account holders' financial status and repayment abilities.
- Contacted customers and explained debt management to encourage timely debt payments.
- Tracked and reported on collections activity and performance metrics to management.
Sales & Collection
Magma Fincorp Ltd
Ghaziabad, Uttar Pradesh
08.2012 - 09.2013
- Analyzed and proposed feasible repayment options based on customer's financial situation.
Education
10th -
Ghaziabad, Uttar Pradesh12th -
Ghaziabad, Uttar PradeshB.A -
Shri Venkateswara University
Amroha, Uttar PradeshSkills
- Experienced in collection
- Finance & Banking sector
- Resolving problems
- Improving customer satisfaction
- Driving overall operational improvements
- Finance & Collection
- Collection BRM
- Portfolio Management
- Client Confidentiality
- Word Processing
- Hard Bucket
- Sales & Collection
- Knowledge of all Delhi NCR Area
- Customer Service
- Payment Plans Collection Efforts
- Communication
- Problem-solving
- Time management
- MS Office & Internet Surfing Window - XP & 7,8,10
- Computer Knowledge
- Payment Processing
- Inventory Management
Personal Information
- Date of Birth: 09/27/1987
- Gender: Male
- Nationality: India
- Marital Status: Married
- Father Name : Aas Mohammad
Hobbies and Interests
- Watching TV
- Reading Books
- Making new Friends
- Watching Movies
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Custom
Date:
Place: (MOHD NADEEM)
Timeline
Area Collection Manager
VGM Consultant Pvt. Ltd
06.2024 - Current
Collection BRM (Branch Recovery Manager)
Cholamandalam Investment & Finance Co. Ltd
09.2016 - 05.2024
Hard Bucket
Mahindra & Mahindra Finance Ltd
09.2013 - 09.2016
Sales & Collection
Magma Fincorp Ltd
08.2012 - 09.2013
10th -
12th -
B.A -
Shri Venkateswara University
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