MOHD NASEEMUDDIN
Hyderabad
Summary
Technical support executive with one year of experience at Teleperformance, consistently surpassing performance metrics and improving customer satisfaction. Skilled in identifying challenges and delivering effective solutions for global clientele. Dedicated to fostering continuous improvement in fast-paced tech support settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technical Support Executive
Teleperformance
09.2023 - 11.2024
- Demonstrated strong problem-solving skills while providing technical support as a Technical Support Executive at Cox.
- Enhanced technical expertise by delivering solutions in a dynamic environment, resulting in improved customer satisfaction.
- Mastered the art of delivering effective solutions by honing problem-solving skills and technical expertise while supporting Cox as a Technical Support Executive.
Education
B.Tech/B.E. - Computers
Lords Institute of Engineering And Technology
Hyderabad, India01-2022
Intermediate Certificate -
Gowtham Jr. College
Secondary School Certificate - English
St. Nida Mission High School
Skills
- Data analysis and modeling
- Artificial intelligence
- Data cleaning
- SQL
Projects
Startup Unicorn Prediction using Advanced Machine Learning algorithm, 92 Days, Developed a project objective to predict the future success or failure of startups in operation., Utilized advanced machine learning algorithms including Gradient Boosting, SVM, Random Forest, and Decision Tree for model implementation., Trained the machine learning algorithms on historical performance data from the STARTUP dataset., Implemented the trained model to accurately predict the success or failure of new STARTUP TEST DATA.
Hobbies and Interests
Chess
Cricket
Languages
- English
- HINDI
- URDU
Certification
- Data Analytics & Visualization
Timeline
Technical Support Executive
Teleperformance
09.2023 - 11.2024
B.Tech/B.E. - Computers
Lords Institute of Engineering And Technology
Intermediate Certificate -
Gowtham Jr. College
Secondary School Certificate - English
St. Nida Mission High School
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