MOHD RUKNUDDIN CHAMPA
Summary
Dynamic Training Coordinator with a proven track record at PayNearby Technologies, excelling in program management and effective communication. Skilled in conducting impactful IIBF trainings and managing logistics for training events, I thrive in fast-paced environments, consistently delivering results and enhancing team performance through strategic planning and relationship management.
Overview
7
7
years of professional experience
Work History
Training Coordinator- L&D + Customer Support
PayNearby Technologies
02.2023 - Current
- Coordinated logistics for training events, including scheduling and registration management.
- Maintained training records and reported effectiveness to optimize future sessions.
- Conducted weekly IIBF training, enhancing team knowledge and performance.
- Created monthly Training MIS to track and analyze training metrics.
- Managed certificate verification processes and completed weekly IIBF report closures.
- Facilitated monthly webinars with Sales Team on LMS usage to improve engagement.
- Executed weekly IIBF activity reporting for stakeholders to ensure transparency.
Business Developer & Sales Consultant
Vision Immigration
12.2021 - 07.2022
- Company Overview: Abu Dhabi
- Client consultation and eligibility assessment.
- Scheduling client meetings and lead generation.
- Marketing strategy planning and relationship management.
- Abu Dhabi
Business Development & Customer Service Executive
Tele Performance
03.2021 - 10.2021
- Company Overview: Mumbai
- Customer query resolution and new sales lead generation.
- Product updates and usage support.
- Sales growth and customer relationship development.
- Mumbai
Business Development Executive
CK International
10.2018 - 11.2019
- Company Overview: Mumbai
- Sales lead generation and client acquisition.
- Customer handling and product promotion.
- Client meetings and after-sales service.
- Strategy planning and product information delivery.
- Mumbai
Education
Bachelor of Management Studies (BMS) -
University of Mumbai
01.2018
H.S.C. (Commerce) -
Maharashtra State Board
01.2015
S.S.C. -
Maharashtra State Board
01.2013
Skills
- Excellent verbal and non-verbal communication skills
- Learning management system
- Strong organizational, problem-solving, and negotiation skills
- Capable of working independently or in teams
- Task prioritization and deadline management
- Ability to manage multiple projects with minimal supervision
- Conducting IIBF weekly trainings for retailers
- Program management
- Training management
Languages
- English
- Hindi
Personal Information
- Date of Birth: 08/21/97
- Nationality: Indian
- Marital Status: Single
Timeline
Training Coordinator- L&D + Customer Support
PayNearby Technologies
02.2023 - Current
Business Developer & Sales Consultant
Vision Immigration
12.2021 - 07.2022
Business Development & Customer Service Executive
Tele Performance
03.2021 - 10.2021
Business Development Executive
CK International
10.2018 - 11.2019
Bachelor of Management Studies (BMS) -
University of Mumbai
H.S.C. (Commerce) -
Maharashtra State Board
S.S.C. -
Maharashtra State Board
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