Mohd Saif
Mumbai
Summary
Seeking to continue my professionalism holding the knowledge of Strategic Planning Category, Sales and Operations, I aspire for the challenging position in the domain to contribute to the company's growth and in turn ensuring personal growth within the organization. Decisive, Result – Focused, Business Leader, Head of Business Operations, strategic planning, P&L Responsibility and offering 24 years of experience within Retail- Supermarket, Hypermarket and Ecommerce business, holding the Business Management and the Hospitality Management degree. Proficient in delivering excellence and top performance, teamed with effective knowledge. Ingenious problem finder, with capacities to lucratively point out errors in early stages to avoid time/cost expenditures. Excellent leader with success in coordinating efforts within the internal and external terms to reach and surpass expectations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Flipkart
- Current
- Heading B2C- Large and Grocery business front end.
- Directly ensuring business networking, last mile and customer interface.
- Manage Budgets and build the AOP for the business, Execution of annual business plan.
- This multifaceted leadership position requires a keen understanding of market dynamics, operational excellence, and a relentless pursuit of sustained growth and profitability.
- Entirely accountable for spearheading the expansion of the business, playing a pivotal role in its growth trajectory.
- Responsible for the metrics, losses and the cost.
- I provide leadership and strategic direction to ensure organizational success.
- I oversee a team of 10 direct reports, fostering collaboration, and empowering them to achieve individual and collective goals.
- My role also involves orchestrating efficient communication channels, cultivating a high-performance culture, and leveraging the diverse skills within the team for optimal results.
- This leadership position demands a balance of mentorship, strategic vision, and effective decision-making to drive both individual and team success within the larger organizational context.
Business Head
Big Basket
06.2018 - 07.2024
- Company Overview: Online grocery retail
- Responsibly headed B2C, B2B, Subscription, T2 businesses, almost 2000 crore INR annual business.
- Directly ensuring Buying, Procurement, Supply Chain management and sales maximization and cost optimization.
- Overall P&L Responsibility.
- Constant input to IT department for making the Customer interface and Warehouse platform more effective.
- Manage Budgets for the business, Execution of annual business plan.
- Online grocery retail
Market Head
YUM Brands – Pizza Hut
12.2014 - 05.2018
- Headed West and Central India operations of 110 Pizza Hut stores dining and delivery stores.
- Expanded from 22 stores to 110 in the span of 3 years.
- Financial Analysis and Risk Management: Review financial and non-financial reports, analyze problematic situations and suggest solutions, Assess and minimize risks to the organization, enforce legal guidelines and policies.
- Pioneering role in expansion, people, customer services and the P&L.
- Responsibly headed the planning role on the annual business plan, growth projections and its execution.
- My role also involves orchestrating efficient communication channels, cultivating a high-performance culture, and leveraging the diverse skills within the team for optimal results.
- Mentoring, Strategic Vision and effective decision making to drive both individual and team success.
National Head - Operations
Big Bazaar
07.2008 - 12.2014
- Developing Strategies: Creating a vision and strategic roadmap for the business, and developing and executing strategies to increase sales and profitability.
- Retail Operations Leadership: Head the operations of the services business, overseeing functions such as category management, operations, sourcing, expansion, projects and supply chain. Responsible for the profit and loss.
- Business Planning and stakeholders Management: Set up and achieve the Annual Business Plan (ABP), growth projections, and net profit targets, Conduct weekly reviews with the Board of Directors to provide updates and align strategies.
- Expansion and Project Management: Take a pioneering role in expanding, scouting for new location, and making swift decisions on expansion. Lead the project team to ensure timely handover of projects for business commencement.
- Building relationships: Working with vendors, sellers, stakeholders, and the marketing team to improve customer experience and build strong vendor partnerships.
- Analyzing data: Conducting market research and analysis to identify trends, competitive landscapes, and customer preferences.
- Team Development and Mentoring: Train and mentor a high-performing managerial team, fostering employee engagement and growth. Ensure staff members are developed trained, motivated and fairly compensated.
Regional Franchisee Manager
Hindustan Unilever Ltd
02.2005 - 07.2008
- Headed Kwality Ice Cream retail outlets division.
- Instrumental in setting up 200+ retail joints in the span of two years.
- Leading the team, analyzing the data and the activities, networking, preparing franchisee contracts.
District Manager
Domino's Pizza Ind Ltd (Jubilant Food works)
Mumbai
08.2000 - 01.2005
- Managed Mumbai Stores of Domino's Pizza, P&L responsibility and day to day operations.
- Motivated team to ensure delivery of business objectives.
- Foster a culture where the team members are encouraged in taking initiatives.
- Review the performance of the stores over a period, as well as in comparison to pre-defined competition set.
Education
Master of Business Administration -
NMIMS
Mumbai12.2022
Certificate Course in Gen Management -
IIM Ahmedabad
12.2007
Bachelor in Hotel Management and Catering Technology - applied Nutrition
IHM Mumbai
Mumbai12.2000
Skills
- Business Strategic Planning
- Category Management
- Operations skills
- Hospitality Management
- Business Growth
- Analytical skills
- People Management
- Project Management
- Leadership Skills
- Team Management
- Excellent Communication
- Problem Solving
Certification
- Behavioral Interviewing Training
- Analytics
- Channel Management and Retailing
- Restaurant operation Flow Management
Accomplishments
- Business and processes streamlined and turnaround within a year, YOY Growth in double digit consecutively and built a profit generating set up for Big Basket.
- Business growth of 6X in 4 Years.
- Created and developed critical Business and operations policies to consistently exceed quality and production targets.
- Key person in streamlining the Hypermarket Foodcourt services business of Future group. Received several accolades under my leadership.
- Felicitated as the Best Market Head in Year 2015 and 2016 consecutively for Pizza Hut expansion and operations.
- Felicitated by the CEO International for the outstanding Performance at HUL in year 2007.
- Key Person in Executing 30 minutes or free delivery processes in Domino's Pizza.
- Awarded as the Best Manager of the year by Domino's Pizza International in 2004.
Hobbies and Interests
- Ardent food lover
- Old melodies
- Poetry
- Reading
Languages
- English
- Hindi
- Urdu
Personal Information
- Date of Birth: 01/12/78
- Gender: Male
- Nationality: India
- Marital Status: Married
Affiliations
- Best manager of the year
- Best turnaround manager
Timeline
Business Head
Big Basket
06.2018 - 07.2024
Market Head
YUM Brands – Pizza Hut
12.2014 - 05.2018
National Head - Operations
Big Bazaar
07.2008 - 12.2014
Regional Franchisee Manager
Hindustan Unilever Ltd
02.2005 - 07.2008
District Manager
Domino's Pizza Ind Ltd (Jubilant Food works)
08.2000 - 01.2005
General Manager
Flipkart
- Current
Master of Business Administration -
NMIMS
Certificate Course in Gen Management -
IIM Ahmedabad
Bachelor in Hotel Management and Catering Technology - applied Nutrition
IHM Mumbai
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