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Associate Principal Engineer

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Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Looking for a creatively challenging opportunity to build a solid foundation and a long-term relation with a reputed organization in IT as a support engineer or a software developer.

Accomplished leader with expertise in operations management and international expansion, having directed e-commerce strategies. Proven track record in business development and team collaboration, driving significant growth and enhancing profitability. Adept at mentoring and training, ensuring quality assurance and seamless global logistics. Successfully reduced costs by negotiating favorable supplier contracts.

Dynamic Logistics Associate with proven expertise at Amazon in shipment coordination and inventory management. Skilled in operating scanning equipment and enhancing customer satisfaction through effective problem resolution. Achieved optimal inventory flow and minimized shortages, demonstrating strong organizational abilities and a commitment to excellence in warehouse operations.

Technical professional with proven track record in guiding development teams through complex projects. Known for driving impactful results and fostering collaborative team environment. Reliable and adaptable, ensuring project goals are met while leveraging technical expertise and strategic thinking.

Dedicated lead developer with 12.5 years of extensive experience in software development, specializing in the .NET platform. Proven track record in leading end-to-end development cycles of software products, from thorough requirement analysis to system study, design, coding, debugging, unit testing, documentation, and successful implementation. Demonstrated ability to adapt and learn new technologies rapidly, integrating them effectively into project workflows. Proficient in fostering clear communication and collaboration among team members to ensure project success. Known for exceptional interpersonal skills and a keen aptitude for grasping new concepts swiftly, enabling productive utilization in complex development environments.

Experienced Database & Document Controller with expertise in managing, organizing, and securing business records. Skilled in document control, data management, and workflow optimization, ensuring compliance and operational efficiency. Proficient in Zoho CRM, Odoo, and other database management tools, with a strong ability to streamline processes and enhance document traceability.
Expertise in document management, version control, and compliance standards
Proficient in CRM tools and data organization for seamless business operations
Strong analytical and problem-solving skills to optimize document workflows
Dedicated to maintaining accuracy, security, and efficiency in database management and document control processes.
Document management professional with solid foundation in ensuring precise and systematic control of documentation. Proven ability to enhance operational workflows and maintain compliance with industry standards. Known for strong collaboration skills and flexibility in dynamic environments.

Results-oriented and seasoned Manager with a proven track record in leading teams and harnessing the power of Zoho CRM, OutSystems, and web technologies to drive organizational success. Over a years of experience in implementing and optimizing these platforms, resulting in improved efficiency, customer engagement, and digital transformation. Adept at aligning technology strategies with business objectives, fostering innovation, and delivering high-impact solutions. Strong communicator, collaborator, and strategic thinker, dedicated to achieving measurable results and enhancing the overall technology landscape.

Customer Success & CX Operations Leader with 10+ years of restaurant operations expertise and 4+ years supporting SaaS-driven customer experience. Skilled in transforming complex data into actionable insights, improving product adoption, and strengthening long-term client outcomes. Adept at escalation management, cross-functional collaboration, communication, and client value realization. Currently pursuing an MBA in Business Analytics.

Mohd Zaki

Overview

Work History

Lead Developer / Tech Lead

Part Time Freelancing

Sr. Python & Zoho Developer

Jr. Python & Zoho Developer

Education

Bachelor of Technology - Computer Science & Engineering

Diploma in Information Technology - Infomation Technology

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Lead Developer / Tech Lead

Sr. Python & Zoho Developer

Part Time Freelancing

Jr. Python & Zoho Developer

Bachelor of Technology - Computer Science & Engineering

Diploma in Information Technology - Infomation Technology

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