Learning
Mohd Amin Shaikh
Store Sales Manger
Mumbai,MH
Summary
Senior SALES HEAD with background in high-volume environments and competitive markets. Successful at training employees and handling complex and urgent customer complaints or concerns. Results-oriented, driven and dedicated to continuous process improvements to maximize profit potential.
Forward-thinking SALES HEAD with extensive knowledge of Mobile Accessories. Known for success in Mobile Accessories industries and leading 7 employees to complete All tasks. Dedicated to efficient conflict resolution and excellent services.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Language
Work History
Retail Store Manager
HEAD SALES MANAGER
MUMBAI, Maharashtra
05.2012 - Current
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Examined merchandise to verify correct pricing and attractive displays.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained team members in successful strategies to meet operational and sales targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Reduced shrinkage to 0.01% by closely monitoring inventory and security procedures.
Sales Representative
SALES
MUMBAI, Maharashtra
05.2008 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
- Identified client needs, built relationships and overcame objections to drive sales.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Proactively managed client correspondence and recorded all tracking and communications.
- Efficiently solved complex problems that impacted management.
- Educated senior staff on product usage and maintenance.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Automated contact management system, resulting in better client organization and goal alignment.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Surpassed sales objectives several consecutive years by constituting and cultivating productive partnerships with clients.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
Bachelor Electronics And Telecommunication - Electronics And Communications Engineering
Modern College of Engineering
Mumbai 06.2008 - 07.2012
Skills
Stock management
Certification
Digital Marketing
Interests
Timeline
Retail Store Manager
HEAD SALES MANAGER
05.2012 - Current
Bachelor Electronics And Telecommunication - Electronics And Communications Engineering
Modern College of Engineering
06.2008 - 07.2012
Sales Representative
SALES
05.2008 - Current
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