Mohd Moin Ul Haque
Mechanical Engineer
Lucknow,UP
Summary
Smart Quality Engineer accomplished providing exceptional service and assistance to clients. Enthusiastic professional with strong understanding of all network, communication and security protocols.
Technology-oriented individual with the ability to deliver product fixes and troubleshoot technical problems quickly. A confident Quality Engineer with expertise in help desk environments assisting customers while promoting efficiency, respect and patience.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
3rd Party Inspection Coordinator
PTC Industries, Advanced Manufacturing & Technology Centre
Lucknow, Uttar Pradesh
01.2020 - Current
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Education
B. Tech - Mechanical Engineering
Shri Ramswaroop Memorial University
Deva Road Tindola Lucknow 08.2014 - 06.2018
Skills
Documentation and reporting
undefinedCertification
[Railway Loco Shed] Training [1 month 15 days]
Timeline
3rd Party Inspection Coordinator
PTC Industries, Advanced Manufacturing & Technology Centre
01.2020 - Current
[Railway Loco Shed] Training [1 month 15 days]
05-2017
Tech Eagle RC Trainer Aircraft fabrication and simulator
02-2016
B. Tech - Mechanical Engineering
Shri Ramswaroop Memorial University
08.2014 - 06.2018
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