Mohd Mudassir Ahmed Siddiqui

• Partnered with Associate Managers to execute digital marketing campaigns across multiple platforms, ensuring alignment with client expectations.
• I have been the primary contact for client inquiries via email and live chat, providing timely responses to enhance relationships.
• Proactively identified and resolved campaign issues by coordinating with clients and internal teams for accurate solutions.
• Maintained regular communication with clients throughout campaigns to provide updates and ensure transparency.
• Monitored daily campaign performance to detect discrepancies, escalate technical issues, and coordinate optimizations.
• Educated clients on advertising solutions and best practices to maximize return on investment.
• Created organized campaign documentation, including timelines, change logs, and performance summaries.
• Assisted in post-campaign reports by compiling metrics and drafting insights for Managers.
• Supported internal process improvements by identifying recurring client pain points, and recommending solutions to streamline workflows and enhance team efficiency.

Administered HRIS platform, ensuring data accuracy and seamless HR operations.

Developed and analyzed HR data reports to deliver insights for management and HR teams.

Managed system upgrades and troubleshooting in partnership with IT and external vendors.

Supported end-users with troubleshooting while providing training to HR personnel and employees.

Led integration projects for new HR software, facilitating smooth transitions with minimal downtime.

Ensured compliance with data protection regulations, upholding high standards of data integrity.

Collaborated with HR teams to streamline processes such as talent management and recruitment through automation.

Configured and maintained Workday reporting tools, focusing on custom reports and dashboards.