MOHD NADEEM KHAN
MANAGING DIRECTOR
LUCKNOW
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Management and Organizations..
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
MANAGING DIRECTOR
PARADISE CITY DEVELOPERS PRIVATE LIMITED
LUCKNOW
2018.03 - Current
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Introduced new methods, practices and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Monitored and coordinated workflows to optimize resources.
Sales Assistant
POUNDWORLD RETAIL SHOP
WEST EALING
2017.09 - 2018.01
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Referred customers to various services by evaluating needs and providing recommendations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability and pricing.
Manager of Business Development and Sales
LUXMI FRUIT FORWRDING AGENCY
LUCKNOW
2015.12 - 2016.07
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Maintained thorough records of prospective client contacts and interactions in CRM.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Conducted market research to discover new leads, opportunities and messaging.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Customer Service Associate
MR CHIKAN HAND EMBROIDARY CENTRE
LUCKNOW
2014.11 - 2015.11
- Developed and actualized customer service initiatives to decrease wait times.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Executes excellent sales floor merchandising and selling.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Educated customers about billing, payment processing and support policies and procedures.
- Recommended products to customers, thoroughly explaining details.
Sales Intern
King Hero Motor Corp Limited
lucknow
2012.04 - 2012.06
- Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Helped organize sales events and meetings and set up spaces.
- Organized company files and created support system to decrease workload and increase productivity.
Education
Master of Research - MANAGEMENT AND ORGANISATION
UNIVERSITY OF ESSEX
COLCHESTER, UNITED KINGDOM 2016.10 - 2017.11
MBA - Project Management
CARDIFF METROPOLITAN UNIVERSITY
CARDIFF,UNITED KINGDOM 2013.10 - 2014.11
BBA - Business Management
LUCKNOW UNIVERSITY
LUCKNOW 2009.07 - 2012.07
Skills
Project Management
Timeline
MANAGING DIRECTOR
PARADISE CITY DEVELOPERS PRIVATE LIMITED
2018.03 - Current
Sales Assistant
POUNDWORLD RETAIL SHOP
2017.09 - 2018.01
Master of Research - MANAGEMENT AND ORGANISATION
UNIVERSITY OF ESSEX
2016.10 - 2017.11
Manager of Business Development and Sales
LUXMI FRUIT FORWRDING AGENCY
2015.12 - 2016.07
Customer Service Associate
MR CHIKAN HAND EMBROIDARY CENTRE
2014.11 - 2015.11
MBA - Project Management
CARDIFF METROPOLITAN UNIVERSITY
2013.10 - 2014.11
Sales Intern
King Hero Motor Corp Limited
2012.04 - 2012.06
BBA - Business Management
LUCKNOW UNIVERSITY
2009.07 - 2012.07
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