Mohd Naveed Faisal
Bengaluru
Summary
Resourceful AML Analyst known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
7
7
years of professional experience
Work History
Assistant Manager \ Consultant -1
EXL Services
Bengaluru
2023.10 - Current
- Worked with international clients like VISA Network and the U.S. Bank for fraud risk mitigation projects involving card enumerations.
- Reviewed and approved daily alerts generated by transaction monitoring system, ensuring compliance with internal policies, US Patriot Act and OFAC regulations.
- Provide guidance on best practices for module design, implementation and maintenance.
FinCrime Analyst - Quality Control
Revolut
Bengaluru
2022.09 - 2023.03
- Auditing AML/CTF analysts for quality adherence includes transaction monitoring, sanctions, and PEP alerts.
- Monitored regulatory updates to ensure organizational adherence to AML/KYC standards.
- Executed testing protocols to assess product performance and reliability.
Transaction Risk Investigator
Amazon
Bengaluru
2020.02 - 2022.09
- Analyzed transaction data to identify potential fraud patterns and risks, including ATO and identity thefts.
- Utilized advanced software tools to monitor transaction activities in real-time.
- Reviewed and documented findings from risk assessments for compliance reporting.
- Trained and handled new team members on investigation procedures and best practices.
- Mentored and trained new hires, successfully guiding them to clear the probations.
Customer Relations Executive
Cogent E services
Bengaluru
2018.08 - 2019.07
- Managed customer inquiries through various communication channels.
- Collaborated with team members to enhance service delivery processes.
- Developed training materials for onboarding new customer service representatives.
- Coordinated with cross-functional teams to address complex customer needs.
- Provided training sessions on best practices related to customer service excellence.
Education
MBA - HR And Marketing
AL Ameen Institute of Management Studies
Bengaluru2022-06
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Shri Philippa College Of Engineering
Bengaluru2018-05
Skills
- Transaction monitoring
- Quality assurance
- Fraud risk management
- AML compliance
- Sanctions and PEP
- EDD and CDD
- SQL and MS Excel: macros and pivot tables
Affiliations
- Fitness enthusiast
- Cricketer
- Football Fan
- Tech savvy
Timeline
Assistant Manager \ Consultant -1
EXL Services
2023.10 - Current
FinCrime Analyst - Quality Control
Revolut
2022.09 - 2023.03
Transaction Risk Investigator
Amazon
2020.02 - 2022.09
Customer Relations Executive
Cogent E services
2018.08 - 2019.07
MBA - HR And Marketing
AL Ameen Institute of Management Studies
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Shri Philippa College Of Engineering