Mohd Noman Akif

Roles | Responsibilities

• Developed scalable Power BI dashboards integrating multiple sources, improving data transparency for stakeholders.
• Reduced report execution time by 40% by optimizing T-SQL queries and indexing strategies.
• Managed incidents through ServiceNow, conducting root cause analysis and ensuring timely resolution.
• Monitored and maintained SQL Agent and Autosys jobs for critical ETL processes.
• Drove Agile adoption, improving sprint velocity and on-time delivery.
• Utilized GitHub for version control, supporting collaborative analytics development.

Key Achievements:

• Automated recurring reports, saving over 80 hours monthly and increasing delivery consistency.
• Enabled real-time executive decision-making by enhancing operational dashboards with predictive KPIs.
• Led a cross-functional task force to migrate legacy reports into Power BI, reducing report refresh time by 60%.
• Developed a self-service analytics framework for business users using Power BI, decreasing dependency on engineering teams.
• Resolved over 95% of incidents within SLA timeframes by optimizing ServiceNow workflows and applying proactive monitoring.
• Trained and mentored 4+ junior engineers in SQL, SSIS, and dashboard development, improving team efficiency and capability.
• Reduced database load by 30% by implementing stored procedure refactoring and proper indexing strategies.
• Designed and implemented a Git-based BI deployment strategy, enabling safer rollbacks and better version control of reporting assets.
• Collaborated with cloud architects to evaluate and integrate Azure Data Factory pipelines for scalable ETL workloads (POC).
• Received client appreciation for delivering high-availability data reporting modules with zero post-production defects.