Summary
Overview
Work History
Education
Skills
Accomplishments
Courses Completed
Timeline
Generic

SUSHMITHA RAMESH

Associate Consultant
Chennai

Summary

Strategic and detail-oriented Project Management Officer (PMO) with over 3+ years of experience driving project efficiency, resource optimization, and service delivery in fast-paced IT environments. Proven track record in planning, demand forecasting, stakeholder collaboration, and ITSM operations using tools such as Service Now and JIRA. Adept at producing data-driven dashboards, managing project lifecycles, supporting SLA compliance, ensuring seamless coordination between internal teams and cross-functional units.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

Associate Consultant

Infosys
Chennai
09.2023 - Current
  • Spearheaded project planning, resourcing, and demand creation initiatives, aligning resource capacity with business needs.
  • Facilitated internal team meetings, tracked project milestones and maintained executive level dashboards.
  • Collaborated with cross-functional teams to manage timelines, identify risks, and ensure continuous workflow optimization.
  • Developed and delivered strategic PowerPoint decks for leadership reviews, status reporting and project roadmaps.
  • Coordinated internally to ensure alignment on priorities and resource distribution across ongoing initiatives.

Project Management Executive

Integra Software Solutions
Chennai
12.2022 - 08.2023
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Drafted project construction schedule and updated as job progressed.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliveries.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Conducted periodic inspections of job sites for quality and progress.

Project Manager

Deanta Publishing Global Services
Chennai
02.2020 - 11.2022
  • Managing the complete life cycle of the book, and work with the internal teams, clients to achieve the goals of the company.
  • Working with clients and authors closely and understanding their requirements better to achieve a fruitful outcome.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Prepared cost estimates for projects of varying sizes.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.

Education

Executive MBA - Human Resources Management

Loyola Institute of Business Administration
Chennai
06.2021 - 06.2022

B.Tech - Information Technology

Rajalakshmi Engineering College
Chennai
06.2016 - 11.2020

High school or equivalent -

Velammal Matriculation Higher Secondary School
Chennai
06.2015 - 04.2016

High school or equivalent -

Velammal Matriculation Higher Secondary School
Chennai
06.2014 - 04.2015

Skills

  • Project workflow management

  • Data-driven forecasting

  • Efficiency enhancement

  • Clear verbal communication

  • Professional document preparation

  • Stakeholder engagement

  • Assessment of performance trends

  • Prioritization of objectives

  • Project documentation

  • Data reporting

  • Requirements analysis

  • Effective meeting facilitation

Accomplishments

  • Managed 250 plus projects for a reputed client.
  • Received positive feedback for the majority of the projects. Consistently maintained high customer satisfaction ratings.
  • Authors and Clients were pleased with my Project Management skills and were comfortable in working with me.
  • Handled 30 plus projects within two months of entering Project Management, with minimum number of negative feedback from the client and authors.

Courses Completed

  • ITIL 4 Foundation
  • Secure SDLC Phases
  • Production Support - Best Practices
  • Data Privacy and Privacy by Design Foundation
  • Cyber Security in SDLC
  • Agile Ops - Agility in Operations
  • Generative AI Landscape

Timeline

Associate Consultant

Infosys
09.2023 - Current

Project Management Executive

Integra Software Solutions
12.2022 - 08.2023

Executive MBA - Human Resources Management

Loyola Institute of Business Administration
06.2021 - 06.2022

Project Manager

Deanta Publishing Global Services
02.2020 - 11.2022

B.Tech - Information Technology

Rajalakshmi Engineering College
06.2016 - 11.2020

High school or equivalent -

Velammal Matriculation Higher Secondary School
06.2015 - 04.2016

High school or equivalent -

Velammal Matriculation Higher Secondary School
06.2014 - 04.2015

Similar Profiles

CREATE PROFILE
SUSHMITHA RAMESHAssociate Consultant