Summary

Overview

Work History

Education

Skills

Languages

Projects

Linked In

Timeline

Mohd Zubair Khan

Nashik

Summary

Experienced Quality Analyst Engineer with a proven track record at Accenture, excelling in software and functional testing for Duck Creek billing application . Expert in developing test cases and executing tests with precision, significantly enhancing product quality. Proficient in Selenium and JIRA, adept at leading successful test cycles and ensuring defect resolution.

Overview

4

4

years of professional experience

Work History

Quality Engineer Analyst

Accenture

Mumbai

10.2022 - Current

Analyzed system requirements, developed test cases, and executed tests.
Created detailed test cases to ensure appropriate coverage of functional requirements.
Documented all phases of test execution including results analysis and defect resolution.
Created detailed bug reports that included steps taken during test execution along with screenshots and videos as evidence.
Utilized Agile methodology for test execution management through JIRA toolset.
Administered and managed the end-to-end billing process using Duck Creek Billing platform for multiple lines of business (LOB).
Developed and executed test cases to verify the proper functionality of billing modules, including policy issuance, endorsements, and renewals within the insurance billing system.
Conducted end-to-end testing of insurance billing processes, identifying discrepancies in billing cycles, payment terms, and invoice generation.
Verified integration between billing systems and third-party applications for payment processing and account management.
Participated in user acceptance testing (UAT) to validate that billing features aligned with client and regulatory requirements.

Customer Service Executive

Omiz Solution

Nashik

01.2021 - 01.2022

Developed strong relationships with customers by providing knowledgeable advice on products and services.
Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
Prepared detailed reports of daily activities for management review.

Education

B.B.A(C.A) -

C.M.C.S College

Nashik

05-2022

HSC -

K.T.H.M College

Nashik

04-2019

SSC -

St. Francis High School

Nashik

06-2017

Skills

Software testing
Functional testing
Manual testing
Selenium automated testing
Requirements analysis
Test planning
Test scenario development

Test case design
Performance testing
Test automation
Test execution
Bug reporting
Defect tracking
Experience with JIRA

Languages

Hindi

First Language

English

Proficient (C2)

C2

Marathi

Proficient (C2)

C2

Projects

Insurance Billing System Implementation

Worked on the implementation of a comprehensive Duck Creek billing system for an insurance company, ensuring seamless integration between policy administration and billing modules. My primary responsibility was to test the end-to-end billing process, which included premium calculation, invoice generation, payment processing, and reconciliation.

AIG Billing System Migration

Contributed to AIG’s billing system migration project, transitioning from a legacy billing platform to a more scalable, flexible system that could handle modern billing complexities for large-scale insurance operations. The project aimed to ensure seamless integration between the billing platform and existing policy management systems.'

AIG Claims and Billing Integration

Involved in a project aimed at integrating AIG’s claims management system with the billing system to automate the claims billing process and improve efficiency in premium adjustments following claims settlements.

Linked In

https://www.linkedin.com/in/zubair-khan-11168622a?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app

Timeline

Quality Engineer Analyst

Accenture

10.2022 - Current

Customer Service Executive

Omiz Solution

01.2021 - 01.2022

B.B.A(C.A) -

C.M.C.S College

HSC -

K.T.H.M College

SSC -

St. Francis High School