Mo. Hifzul Rehman

Assisting clients with setting up and managing infrastructure on Microsoft Azure using various PaaS services, debugging and offering fixes for production-related issues, and ensuring the continuance of services.

• Through effective management of Service Now and Service Exchange Tools' control mechanisms, overall compliance with the customer SLA of 95% was successfully attained.
• Hands-on experience with the setup, administration, and maintenance of CDNs, Front Door, Functions, Microservices, Web apps, SQL servers, and databases
• competent in a variety of Azure services, including the Azure Container Instance, Azure Container Registry, Azure Kubernetes Service (AKS), Application Gateway, Automation Account, LB, Traffic Manager, and VMs.
• Implemented tasks for Azure App Services in the areas of creation, custom domains, SSL certificates, backup and restore, scaling, and monitoring.
• carried out duties for Azure SQL DB in the creation, import, export, backing up, restoring, firewall rules, scaling, and monitoring categories.
• Delivered training and examined GETs' and analysts' work to boost team productivity.
• Worked to establish best practices and address issues, resulting in better user experiences, alongside the development team and Microsoft Support