Mohit Ahuja
Senior Operations Manager
Mumbai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. A progressive thinker with excellent communication skills. Experience in managing high priority projects.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Senior Operations Manager
Pharmeasy
Mumbai
10.2022 - Current
- Started looking after Western side of India - Mumbai, Pune, Bangalore ; Responsible for direct P&L of these cities.
- Investigate and respond with root cause analysis for escalated matters and management concerns as they arise.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Oversee and manage performance goals in order to make necessary process adjustments and ensure that policies, procedures and standards are followed.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
City Operation Manager
Pharmeasy
Mumbai
01.2022 - 10.2022
- City network expansion - by onboarding, Doctors and Hospitals across city.
- P&L – Responsible for Mumbai which includes revenue of more than 1.5 cr per month Mitigated business risks by working closely with staff members and assessing performance.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Effectively manage risk and assess opportunities for continuous improvement. Plan and drive changes to better the performance of operations.
- Worked alongside stakeholders to evaluate projects and determine feasibility of implementation.
Operations Manager
Pristyn Care
Mumbai
02.2021 - 01.2022
- Responsible for P&L driven decisions of alloted area and end to end business development by maintaining a balance in demand & supply to ensure optimization.
- Responsibility of Price Optimization to ensure the revenue maximization and proper distribution of business for partner hospitals and clinics.
- Identified, Analysed the supply side of budget accomodation and on-boarded potential properties as Pristyn Care exclusive partners which resulted in an inventory growth in Mumbai.
- Working for the Churn Managerment as the Key Accounts Management.
Relationship Manager
Azizi Development LLC
Dubai
08.2019 - 03.2020
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Building a network of real-estate brokers within the region & international level.
- Maintaining an extensive database of brokers/channel partners/ individual clients.
- Worked in a target driven scenario to maximize the opportunity of real state sales and property evaluation to HNIs.
Education
MBA - Marketing
ITM Business School
Navi Mumbai 06.2017 - 07.2019
B.COM - Commerce
CSJM University
Kanpur 07.2014 - 06.2017
Skills
Adaptability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Operations Manager
Pharmeasy
10.2022 - Current
City Operation Manager
Pharmeasy
01.2022 - 10.2022
Operations Manager
Pristyn Care
02.2021 - 01.2022
Relationship Manager
Azizi Development LLC
08.2019 - 03.2020
MBA - Marketing
ITM Business School
06.2017 - 07.2019
B.COM - Commerce
CSJM University
07.2014 - 06.2017
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