Mohit Bishnoi
Faridabad
Summary
Dynamic Territory Manager with a proven track record at Livspace, excelling in customer relationship management and operational efficiency. Recognized for enhancing customer satisfaction and coaching teams to exceed revenue goals. Skilled in data analysis and problem-solving, I thrive in fast-paced environments, delivering impactful results through strategic project management and collaboration.
Overview
9
9
years of professional experience
Work History
Territory Manager
Livspace
Gurugram
09.2021 - Current
- Analyzed customer feedback surveys to improve customer satisfaction levels.
- Identified areas of improvement for increasing efficiency of operations within the region.
- Established relationships with key customers, vendors, and distributors in the area.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Resolved customer complaints promptly and professionally.
- Coached, developed and motivated team to achieve revenue goals.
Project Manager
Livspace
Noida
06.2019 - 10.2021
- Managed contracts with vendors and clients by assigning tasks and communicating expected deliverables.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Conducted periodic inspections of job sites for quality and progress.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
Project Coordinator - Commercial Construction
Nirman India Construction pvt ltd
Delhi
07.2016 - 07.2019
- Conferred with project personnel to identify and resolve problems.
- Processed invoices associated with assigned projects in accordance with company policies.
- Maintained a database of documents related to each project such as contracts and invoices.
- Analyzed data related to project costs and performance metrics.
- Created project status presentations for delivery to customers or project personnel.
- Identified project needs by reviewing project objectives and schedules.
- Managed communication between multiple stakeholders throughout the duration of the project.
- Coordinated construction activities with subcontractors, vendors, and suppliers.
- Prepared detailed cost estimates for labor, materials, equipment rentals.
- Collaborated with architects and engineers to develop design solutions that meet customer needs.
- Performed quality assurance checks on completed works before releasing payments.
- Produced thorough, accurate and timely reports of project activities.
Successfully Completed Projects
Nirman & Livspace
NCR
07.2016 - 03.2025
- Hyatt Regency - Dharamshala
- Mockup of two hotel projects: Courtyard by Marriott Aravali Resort, Faridabad, and The Westin Resort & Spa Himalayas, Rishīkesh
- Commercial Project - Worldmark - Sector 65, Aerocity, Gurugram
Education
Bachelor of Engineering - Civil Engineering
Gita Convent School
Faridabad07-2016
Skills
- Customer relationship management
- Data analysis
- Market research
- Project management
- Vendor management
- Risk assessment
- Team building
- Employee training
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marwadi
Proficient (C2)
C2
Accomplishments
- Best placement coordinator
- Awarded as Tiger Territory Manager at Livspace
Hobbies
- Traveling
- Playing outdoor games
Timeline
Territory Manager
Livspace
09.2021 - Current
Project Manager
Livspace
06.2019 - 10.2021
Project Coordinator - Commercial Construction
Nirman India Construction pvt ltd
07.2016 - 07.2019
Successfully Completed Projects
Nirman & Livspace
07.2016 - 03.2025
Bachelor of Engineering - Civil Engineering
Gita Convent School
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