MOHIT Chaudhary
PCS Team Leader
Greater Noida
Summary
Healthcare professional with 10+ years of experience across multi-specialty hospitals, currently working as PCS Team Leader. Proven expertise in team leadership, bed management, admissions, financial counselling, recovery operations, and patient grievance handling. Strong track record of coordinating cross-functional teams to improve patient satisfaction, operational efficiency, and revenue recovery.
Overview
11
11
years of professional experience
Work History
Team Leader
Sarvodaya Hospital
02.2025 - Current
- Lead and supervise the PCS team, ensuring smooth coordination across departments.
- Overall responsibility of Bed Management, optimizing patient flow and occupancy.
- Handle financial counselling and treatment cost explanation to patients and attendants.
- Supervise Admission Team to ensure accurate and timely patient admissions.
- Lead the Recovery Team, monitoring daily outstanding bills and ensuring timely collections.
- Review and consolidate daily reports from Admission, Counselling, Bed Management, and Recovery teams.
- Act as a key point of coordination between patients, billing, clinical teams, and management.
- Ensure adherence to hospital SOPs, service quality standards, and patient satisfaction benchmarks.
PCS Supervisor
Fortis Hospital
01.2022 - 02.2025
- Lead and supervise the Admissions & Counselling team, ensuring smooth patient flow.
- Handle financial counselling, treatment cost estimates & re-estimates.
- Coordinate with TPA, insurance, and corporate desks for approvals and clearances.
- Manage bed allocation and discharge coordination to optimize occupancy.
- Resolve patient complaints promptly, improving patient satisfaction and trust.
- Ensure timely bill recovery and handle escalations from dissatisfied attendants.
- Prepare and update TAT & variance reports for management review.
- Manage duty rosters and maintain strong coordination with clinical and billing teams
Pcs Executive
Jaypee Healthcare Ltd.
01.2019 - 01.2022
- Managed patient admissions and bed management activities.
- Provided financial counselling and explained insurance processes.
- Coordinated surgery clearances and billing updates with patients and attendants.
- Followed up for outstanding payment clearances.
- Maintained effective communication with patients and hospital departments
Billing - Executive
Yatharth superspeciality hospital
01.2018 - 01.2019
- Handled emergency billing and admissions.
- Performed daily outstanding bill recovery.
- Coordinated with cash, TPA, insurance, and corporate patients.
- Supported financial counselling and patient documentation.
Billing Executive
Kailash Healthcare Ltd.
01.2015 - 01.2018
- Managed OPD and lab billing operations.
- Handled patient registration, admissions, and counselling.
- Coordinated health check-ups and report dispatch.
- Maintained patient feedback records and admission index.
Education
MBA - Hospitality Management
Swami Vivekanand Subharti University
MeerutB.C.A -
CCS University
MeerutStandard XII -
U.P BOARD
Standard X -
U.P BOARD
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Personal Information
- Date of Birth: 10 August 1993
- Marital Status: Married
- Nationality: Indian
Communication Skills
English: - Read, write and speak ✔ Hindi : - Read, write and speak
Declaration:
I, hereby & declares that all the information given above are true and correct to the best of my knowledge and belief and I am fully responsible for the correctness of it.
Timeline
Team Leader
Sarvodaya Hospital
02.2025 - Current
PCS Supervisor
Fortis Hospital
01.2022 - 02.2025
Pcs Executive
Jaypee Healthcare Ltd.
01.2019 - 01.2022
Billing - Executive
Yatharth superspeciality hospital
01.2018 - 01.2019
Billing Executive
Kailash Healthcare Ltd.
01.2015 - 01.2018
MBA - Hospitality Management
Swami Vivekanand Subharti University
B.C.A -
CCS University
Standard XII -
U.P BOARD
Standard X -
U.P BOARD