Stand up
Mohit Gautam
Area Head - Mortgage
Summary
Accomplished Area Sales Manager with over 17 years of experience leading teams and driving sales in competitive markets. Demonstrated adaptability, perseverance, and strong problem-solving skills to meet and exceed goals across various territories. Proven track record of motivating and developing sales teams in customer-centric environments, fostering a positive culture of achievement.
Overview
19
19
years of professional experience
4019
4019
years of post-secondary education
2
2
Languages
Work History
Area Sales Manager
Axis Bank Ltd.
01.2023 - Current
- Responsible to Mortgage Business for Dehradun/UP west Circle.
- Tie up with DSA for Mortgage business for the entire circle.
- Responsible of Revenue products like Life Insurance/General Insurance/CASA/FD.
- Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation and by giving timely training on portfolio handling.
- Initial financial screening to determine creditworthiness of the borrower.
- Responsible for high quality service, customer relationship management, Queue management & Branch audit & compliance.
- Coordinating with the DSA for effective sales network to enhance achieving the assigned targets.
- Managing and guiding team 8 Sales Manager with 55 Relationship officers.
- Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales report for speedy resolution.
- Recruited, Interviewed and hired people adding value, skills and experience to sales team.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Forecasting product sales and achieved quarterly and annual sales budget.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
Area Sales Manager
Yes Bank Ltd
12.2021 - 12.2022
- Responsible to Gold Loan & Loan Against Securities Business for UP & Haryana,Punjab regions.
- Handling- Open new Gold Loan HUB in Up & Haryana,Punjab.
- Tie up with DSA for Gold loan & LAS business.
- Responsible of Revenue products like Life Insurance/General Insurance/YSL/CASA/FD.
- Managed team 10 Sales Manager with 60 Relationship officers in my team.
- To input Financial and other details of company in Bank's internal software called RISK Assessment Model as designed to serve internal rating models for assessment of credit risk.
- Possesses keen business acumen in analyzing and understanding business requirements, customer-value maximization and developing new business processes and revenue streams.
- Self-starter with proven expertise to set up sales operations, establish company brand coupled with excellent track record of driving business operations to profitability in startup, turn around, and high growth situations.
Assets Desk Manager
Yes Bank Ltd
07.2019 - 11.2021
- Responsible for branches business- Assets business.
- Handling- Mortgage ,Working Capital.
- Responsible of leads generation from branches and close as login to disbursed.
- Portfolio Management: Coordinating with the Branches/ corporate for effective sales network to enhance achieving the assigned Targets.
- Created plans and communicated deadlines to complete projects on time.
- Optimized team training and staff development.
- Conducted regular performance evaluations for branch team, identifying areas for improvement and providing constructive feedback for growth opportunities.
Relationship Manager
Icici Bank Ltd
11.2018 - 07.2019
- Responsible for branches business- Credit Cards.
- Responsible of leads generation from branches and close as approve.
- Portfolio Management: Coordinating with the Branches/ corporate for effective sales network to enhance achieving the assigned Targets.
- Managing and guiding a team of 18 AM/DM/ Relationship officers in my team.
- Identifying and Implementing strategies for building team effectiveness by promoting a spirit of cooperation and by giving timely trainings on portfolio handling.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Assets Relationship Manager
Axis Bank Ltd
08.2014 - 11.2018
- Handled -Mortgage, Working Capital.
- Handled training sessions of all the branches.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Managing and guiding a team of 20 Relationship officers in my team.
- Prepared timely and accurate financial reporting and analysis.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Assistant Manager
HDFC Bank Ltd
02.2013 - 08.2014
- Sales multi products as CASA, Life Insurance, Mutual Funds Assets, GI.
- Responsible to increase mapped book value.
- Customer servicing and cross sell to the mapped customer.
- Processed cash and card payments efficiently, returning change with absolute accuracy.
- Encouraged sales associates to cross-sell additional products and services to purchasing customers.
- Worked with drive and determination to consistently exceed targets, leading by example to motivate high-achieving teams.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
FRR Forex pvt ltd
12.2010 - 02.2013
- Worked with drive and determination to consistently exceed targets, leading by example to motivate high-achieving teams.
- Handled employee scheduling to ensure adequate, cost-efficient shift staffing.
- Initiated targeted strategies to achieve sales and profit goals with management team.
- Reported monthly and annual sales and staff efficiency metrics.
- Helped less experienced staff manage daily assignments.
- Obtained customer feedback for process improvements in support of long-term business strategies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Customer Relationship Executive
The Mercury travels Ltd
12.2008 - 11.2010
- Analysis market trends and demand to develop accurate pricing strategies.
- Developed research strategies to assess market demand for new offerings.
- Identified market gaps for new and updated products and services.
- Employed external sales and promotions teams to maximise campaign reach and revenue.
- Monitored consumer patterns, anticipating changes and maintaining marketing strategy relevance in dynamic landscape.
- Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals.
Junior Executive
Thomas Cook India Ltd
08.2006 - 11.2008
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Handled Dehradun branch to make a profitable.
- Defined business requirements and workflows to enhance organizational efficiencies.
- Boosted operational efficiencies through forecasting and budget management.
- Streamlined operations to consistently deliver on targets.
- Generated comprehensive reports highlighting key business insights for presentation to executive leadership teams.
Education
B. COM -
Dr.Bhimrao Ambedkar University
MBA OF INTERNATIONAL - BUSINESS
VINAYAKA MISSIONS UNIVERSITY
Skills
Regional sales strategy
Interests
Music
Theatre
Cricket
Timeline
Area Sales Manager
Axis Bank Ltd.
01.2023 - Current
Area Sales Manager
Yes Bank Ltd
12.2021 - 12.2022
Assets Desk Manager
Yes Bank Ltd
07.2019 - 11.2021
Relationship Manager
Icici Bank Ltd
11.2018 - 07.2019
Assets Relationship Manager
Axis Bank Ltd
08.2014 - 11.2018
Assistant Manager
HDFC Bank Ltd
02.2013 - 08.2014
Assistant Manager
FRR Forex pvt ltd
12.2010 - 02.2013
Customer Relationship Executive
The Mercury travels Ltd
12.2008 - 11.2010
Junior Executive
Thomas Cook India Ltd
08.2006 - 11.2008
B. COM -
Dr.Bhimrao Ambedkar University
MBA OF INTERNATIONAL - BUSINESS
VINAYAKA MISSIONS UNIVERSITY
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