Summary
Overview
Work History
Education
Skills
Tools
Certifications and Licenses
Awards
Timeline
Generic

PRIYANKA KUMARI

Gurgaon

Summary

SENIOR AUTOMATION PROJECT MANAGER WITH ~12+ YEARS OF CROSS FUNCTIONAL EXPERIENCE IN IT INDUSTRY

Core Competencies - Project Management, Strategy, Planning, Problem-solving abilities, Programming, Software-development.

Overview

13
13
years of professional experience

Work History

Manager-Projects

HAYS BUSINESS SOLUTIONS PVT LTD | COGNIZANT
09.2022 - Current
  • Strategic Undertakings - Process Improvement, Cost Reduction, Streamline decision making, Manage risks, Bot Analytics, Optimization and Standardization of bots, Maximize ROI
  • Led a global team of 20, managed cross functional teams and facilitated better communication and collaboration among different stakeholders (using bot analytics, measuring results).
  • Planed sprints in Azure Devops for projects in pipeline (includes estimated cost, business benefits, risk assessment, ROI, timelines)
  • Held standups, retro and review sessions and managed mix of waterfall and agile deliveries.
  • Enhanced ROI and reduced costs by increasing bot efficiency (dynamic waits, accuracy, avoiding redundancy), reducing bot development timelines (common framework), and optimizing bot performance with code reusability, reviews, API automations, best practices and improved processes and testing plan.
  • Conducted automation workshops and wrote case studies for clients to identify RPA opportunities.
  • Effectively managed team by building a strong foundation and fostering positive work culture and provided technical leadership and innovation.
  • Reviewed design documents and bot load (implemented Workload Management if required), minimized risks around bots, focused on bot stability and agreements around bot unavailability and maintenance.
  • User Control Bots: Got few Co-pilots built in Automation Anywhere and few in Power Apps and Power Automate.
  • Lead Migration (AA to Power Automate, Medium scale migration-approx. 120bots)
  • Prepared training plan for the team and trained the team from different sources (YouTube, Microsoft, certifications).
  • Designed the entire deployment process of approvals, automated deployments using connection scripts and implemented
  • Designed the common framework for developers in power automate desktop, redesigned multiple bots and migrated 100bots in a span of 5months reducing the overall development hours and per-year automation cost by 70%.

Senior Technical Architect

TCS | CLIENTS(SANOFI,GSK)
04.2021 - 09.2022
  • Led a team of 12, provided technical guidance, and delivered more than 20 automation use cases involving SAP, outlook, websites, excel, PDF, OCR, database, API, word, etc. in AA v11.
  • Drove benefit realization (FTE) and delivered intended results to client working in hybrid Agile/waterfall models.
  • Defined project plan and milestones in JIRA, coordinated the alignment of resources within project, and set standards for peer reviews and feedback cycles.
  • Performed feasibility analysis of bots (using data, savings, human interactions and processes) and decided on complexity, approach and software model and shared estimated project time and development budget with clients.
  • Prepared design document including flows, tasks, required software, accesses, creds, exceptions, data load and maintenance.
  • Maintained bots in Git, ensured coding standards and framework design is followed, and assisted on technical challenges.
  • Managed bot schedules and bot runner servers along with platform owner for new and existing bots.

Senior RPA Developer

IBM INDIA PVT LTD | CLIENTS(AXISBANK,GODREJ)
06.2018 - 03.2021
  • Managed overall scope of engagement for use cases involving documents such as KYC, PI, PO, Invoices, contracts etc.
  • Led a team of 5 to develop multiple bots to automate the documents utilizing AA TASKBOT, IQBOT, azure and google APIs (for translation to English), METABOTS, Python libraries, VB scripts, SQL DB and Excel.
  • Created PDD and SDD documents and automated client processes on platforms viz. windows, web and Outlook.
  • Developed some bots on A360 to extract data from documents in languages such as Arabic, Spanish, and German etc. and filter bad quality documents, and achieved field accuracy rate of more than 75%.

Senior Developer | DOT NET

IBM INDIA PVT LTD | CLIENT(CITIBANK)
05.2015 - 05.2018
  • Lead a team of 3 to develop an application that handles questionnaire between client and their customers utilizing C#, AJAX, ASP.Net, WCF and SQL DB and hosted the apps on IIS.
  • Provided maintenance and support in service now tool for multiple applications with code fixes and backend scripting.
  • Reduced redundancies by getting the applications to handle user access and roles related issues automated using Watson and performed disaster recovery testing.

Software Developer

Artech Infosystems Private | CLIENTS(AIRTEL)
09.2014 - 05.2015
  • Successfully delivered web application of GIS that provides users with country view in detail, reports of site, sector, Land, network etc. in many countries of Africa using C# ASP.NET, Window services, DB2, Unix shell scripting and Oracle database.

Systems Engineer

Infosys Technologies | Clients(AT&T)
09.2012 - 08.2014
  • Automated web applications using developer tools, C#, XML and Oracle to reduce call handling time and call center volumes, developed Windows forms for logging into the different automated web apps. Integrated the same with Assist Edge tool and fixed all UAT and go-live bugs.
  • Wrote DB queries, Procs, functions, triggers, views etc., prepared test cases, and performed unit testing to minimize bugs.

Education

B-Tech - Electrical Engineering

Veer Surendra Sai University of Technology Burla
Odisha
05-2012

Skills

  • Robotic Process Automation(Expert)
  • C#NET(Expert)
  • ASPNET/ADONET(Expert)
  • SQL/Oracle DB(Expert)
  • Web/Rest Services(Intermediate)
  • Python(Basic)
  • Powershell(Basic)
  • VBA/Macro(Basic)

Tools

  • Power Automate Desktop(Expert)
  • Power Automate Cloud(Intermediate)
  • Automation Anywhere | IQBOT(Expert)
  • Visual Studio(Expert)
  • Power Apps | Power BI(Basic)

Certifications and Licenses

  • Certified Automation Anywhere A360 Professional
  • Certified Web application developer with Microsoft .NET framework

Awards

  • Received Shining Manager award thrice and team of the year award in Hays Business Solutions
  • On spot award in IBM India Pvt Ltd

Timeline

Manager-Projects

HAYS BUSINESS SOLUTIONS PVT LTD | COGNIZANT
09.2022 - Current

Senior Technical Architect

TCS | CLIENTS(SANOFI,GSK)
04.2021 - 09.2022

Senior RPA Developer

IBM INDIA PVT LTD | CLIENTS(AXISBANK,GODREJ)
06.2018 - 03.2021

Senior Developer | DOT NET

IBM INDIA PVT LTD | CLIENT(CITIBANK)
05.2015 - 05.2018

Software Developer

Artech Infosystems Private | CLIENTS(AIRTEL)
09.2014 - 05.2015

Systems Engineer

Infosys Technologies | Clients(AT&T)
09.2012 - 08.2014

B-Tech - Electrical Engineering

Veer Surendra Sai University of Technology Burla

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PRIYANKA KUMARI