Mohit Sabharwal
Goals Oriented Operations Leader
Delhi,DL
Summary
Seasoned People Manager and Talented Leader with 8 Years + of experience applying problem-solving abilities toward enhancing business plans and day-to-day activities.
I have been acknowledged as a results-driven, resilient & go to person for improving development and increasing productivity. My experience will bring expertise for spotting areas where there is need of improvement and implementing changes with strategic approach with excellent communication skills. I am a forward-thinking team manager skilled at operating departments efficiently to meet goals.
My Pro -Active approach on improvement has helped me to Outshine and perform in various dynamics of Operations.
Overview
13
13
years of professional experience
16
16
years of post-secondary education
5
5
Certificates
Work History
Senior Group Manager
Midland Credit Management
Gurgaon, Haryana
09.2015 - Current
- Responsible for Scheduling for the IB Letter Teams since 2016. Introduced difference patterns in collaboration with CCT Teams to ensure scheduling meets the business requirements for Letter Teams.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Recently recognized as a GM Marvel.
- Developed quality-driven culture to boost team performance and efficiency while maintaining highly satisfied workforce.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Leader
Convergys
Gurgaon, Haryana
10.2008 - 03.2014
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Initiated timely response to emails, voicemails and written correspondence.
- Cross-trained and provided backup support for organizational leadership.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
12th From CBSE -
Kalla Public School
South Delhi 03.1994 - 03.2008
Bachelor Of Arts -
Monad University
Meerut 01.2011 - 01.2013
Skills
Performance Analysis
undefinedCertification
Dale Carnegie Certified Coach
Timeline
Attended Workshop on 7 Habits Of Highly Effective People
09-2021
Training on Dealing with Millennials
11-2019
Inside Out Coaching Certification
07-2019
Dale Carnegie Certified Coach
06-2019
Situational Leadership Certification
03-2018
Senior Group Manager
Midland Credit Management
09.2015 - Current
Bachelor Of Arts -
Monad University
01.2011 - 01.2013
Team Leader
Convergys
10.2008 - 03.2014
12th From CBSE -
Kalla Public School
03.1994 - 03.2008
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