MOHIT SAXENA

• Prepared monthly financial statements for executive leadership review.
• Developed and implemented key account plans to meet customer needs and increase company profitability.
• Facilitated inter-team communication through regular meetings.
• Negotiated pricing agreements with enterprise clients to meet organizational needs.
• Established and maintained strong relationships with key clients, achieving a 98% retention.
• Analyzed customer data to identify trends and develop actionable plans.
• Participated in vendor negotiations regarding product purchases and contracts.
• Cross-sold various recruitment solutions to boost year-over-year renewal rates.

• Developed and implemented strategies to increase customer satisfaction and grow client base.
• Conducted regular meetings with clients to review their financial portfolios and discuss any changes or updates.
• Provided guidance on investment decisions, such as stocks, bonds, mutual funds, insurance products and other investments.
• Researched industry trends and opportunities for new business development initiatives.
• Assisted customers in setting up online banking accounts and troubleshooting technical issues.
• Collaborated with internal teams to ensure all customer needs are met in a timely manner.
• Achieved client loyalty through quality, productivity, service and proactive management.
• Built relationships with clients by providing them with personalized advice and support.

• Experience in handling CD sales and customer services operations, for LFR brands in Delhi-NCR area with a track record of consistently increasing efficiency

• Developed and executed sales strategies that resulted in 30% YOY Growth in volume with average 20% cross sell penetration

• Achieved monthly sales goals through cross-selling banking products and services, including savings accounts, credit cards, loans and insurance for third parties

• Led a team of 20+ sales representatives appointed all over Delhi NCR and provided coaching and training to improve their performance and awareness of product

• Maintained relationships with key accounts and managed sales contracts with distributors and retailers.

• Top CD Sales Performer awarded for the month of October

• Debt, (Loan against Property), Managed collections for High equity home loan/LAP portfolio of Chattisgarh state with an average 75 crores of principle outstanding Restricted NPAS and achieve.
• GCL targets through effective legal proceedings and SARFAESI
• BKT X resolution consistently for year 2021
• GCL% target achievement on quarterly basis
• Delinquency management and control in NPA by following legal proceedings.
• Budgeting and minimizing expenses by designing appropriate payouts and incentives for agency as well as executives.
• Determining training needs through suitable training program to increase productivity, better client handling and compliance.