Mohit Singh

7.6 years of experience in Insurance :-

Coe Cancellation (P & c) - cancel customers policy as per the request and according to attached forms . Review the form thoroughly customer's Basics details and Signature with Inquiry screen if there is a valid reason to cancel then process cancellation and send confirmation letter also change address if required. for missing info send letter 10952 .

in suspected case escalate the policy to the onshore team .

Home prerenewal & Indexing : -

Sorted the policy in correct team and organization according to the message which mentioned with policy number . Reissue the policy in new term using USPS to find and update correct address,zip code. working according to Dtp in state specific policy .

Worked in wa conversion and Underwriting as cross trained .

Roles & Responsiblities :-

• Managing 24 hrs tat and clearing bin before timeline with 100% of accuracy.
• Prepare and share daily production ppd with up liners .
• Resolving process related query
• giving support training and mentoring new folks .
• Always involve in team activity