Mohit Singh
Senior Technical Writer
Faridabad
Summary
Technical Writer having 4+ years of experience in simplifying complex technical topics, doing user analysis, and supporting the entire product lifecycle at fast-paced SaaS companies. Equipped with tools like Jira, Confluence, GitHub, Camtasia, SnaGit, Postman, Draw.io, and MadCap Flare.
Collaborated with SME's and cross-functional teams to develop docs like User Manuals, Video Tutorials, API Documentations, Release notes, SOP's, KB articles, White papers, SD-WANs, and more.
Overview
4
4
years of professional experience
Work History
Senior Technical Writer
RxLogix Corporation
04.2023 - Current
- Led development and maintenance of documentation for flagship SaaS product. User Guides ( 400+ Pages ), Release notes, API references, and knowledge base articles.
- Interacted with development and testing team of 25+ members to understand limitations and developed Jira Stories.
- Established whole documentation plan for product from scratch and maintained internal writing guide.
Technical Writer
Turing Enterprises
03.2022 - 01.2023
- Knowledge Management: Established and maintained documentation such as product guides, release notes, and knowledge bases.
- Wrote long form technical content (Blogs) to drive niche traffic to website.
Content Writer
EMPL Connect Pvt. Ltd.
07.2021 - 03.2022
- Created User Manuals for 10+ technical products.
- Collaborated with SME's to develop knowledge base articles, Product guides and Release notes.
- Written articles and white papers on innovations and products in various scientific disciplines.
Associate Technical Writer
Dots & Digits
03.2020 - 06.2021
- Conducted user research and usability testing to identify areas for improvement and optimize documentation effectiveness.
- Ensured all new documentation maintains a consistent tone, style, and approach.
Education
Bachelor's In Technology - Electronics And Communications Engineering
University Institute of Engineering And Technology
Kurukshetra, Haryana 07.2017 - 2021.05
Skills
HTML5, CSS3, XML, JSON, Markdown, XHTML
Timeline
Senior Technical Writer
RxLogix Corporation
04.2023 - Current
Technical Writer
Turing Enterprises
03.2022 - 01.2023
Content Writer
EMPL Connect Pvt. Ltd.
07.2021 - 03.2022
Associate Technical Writer
Dots & Digits
03.2020 - 06.2021
Bachelor's In Technology - Electronics And Communications Engineering
University Institute of Engineering And Technology
07.2017 - 2021.05
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