
Technical Writer having 4+ years of experience in simplifying complex technical topics, doing user analysis, and supporting the entire product lifecycle at fast-paced SaaS companies. Equipped with tools like Jira, Confluence, GitHub, Camtasia, SnaGit, Postman, Draw.io, and MadCap Flare.
Collaborated with SME's and cross-functional teams to develop docs like User Manuals, Video Tutorials, API Documentations, Release notes, SOP's, KB articles, White papers, SD-WANs, and more.
HTML5, CSS3, XML, JSON, Markdown, XHTML
API Documentation, Release Notes, Help Docs, User Manuals
Confluence, Github, Camtasia, Snagit, Captivate, Postman, Jira, Microsoft Office, Wordpress, Madcap Flare,
Critical Thinking, Problem Solving, Technical Proficiency, Copywriting, Creative writing, Proofreading, Editing and Researching