Mohit Singh
Senior Technical Writer
Faridabad
Summary
Technical Writer having 4+ years of experience in simplifying complex technical topics, doing user analysis, and supporting the entire product lifecycle at fast-paced SaaS companies. Equipped with tools like Jira, Confluence, GitHub, Camtasia, SnaGit, Postman, Draw.io, and MadCap Flare.
Collaborated with SME's and cross-functional teams to develop docs like User Manuals, Video Tutorials, API Documentations, Release notes, SOP's, KB articles, White papers, SD-WANs, and more.
Overview
4
4
years of professional experience
Work History
Senior Technical Writer
RxLogix Corporation
04.2023 - Current
- Led development and maintenance of documentation for flagship SaaS product. User Guides ( 400+ Pages ), Release notes, API references, and knowledge base articles.
- Interacted with development and testing team of 25+ members to understand limitations and developed Jira Stories.
- Established whole documentation plan for product from scratch and maintained internal writing guide.
Technical Writer
Turing Enterprises
03.2022 - 01.2023
- Knowledge Management: Established and maintained documentation such as product guides, release notes, and knowledge bases.
- Wrote long form technical content (Blogs) to drive niche traffic to website.
Content Writer
EMPL Connect Pvt. Ltd.
07.2021 - 03.2022
- Created User Manuals for 10+ technical products.
- Collaborated with SME's to develop knowledge base articles, Product guides and Release notes.
- Written articles and white papers on innovations and products in various scientific disciplines.
Associate Technical Writer
Dots & Digits
03.2020 - 06.2021
- Conducted user research and usability testing to identify areas for improvement and optimize documentation effectiveness.
- Ensured all new documentation maintains a consistent tone, style, and approach.
Education
Bachelor's In Technology - Electronics And Communications Engineering
University Institute of Engineering And Technology
Kurukshetra, Haryana 07.2017 - 05.2021
Skills
HTML5, CSS3, XML, JSON, Markdown, XHTML
API Documentation, Release Notes, Help Docs, User Manuals
Confluence, Github, Camtasia, Snagit, Captivate, Postman, Jira, Microsoft Office, Wordpress, Madcap Flare,
Critical Thinking, Problem Solving, Technical Proficiency, Copywriting, Creative writing, Proofreading, Editing and Researching
Timeline
Senior Technical Writer
RxLogix Corporation
04.2023 - Current
Technical Writer
Turing Enterprises
03.2022 - 01.2023
Content Writer
EMPL Connect Pvt. Ltd.
07.2021 - 03.2022
Associate Technical Writer
Dots & Digits
03.2020 - 06.2021
Bachelor's In Technology - Electronics And Communications Engineering
University Institute of Engineering And Technology
07.2017 - 05.2021