Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohit Singhal

Mohit Singhal

Bangalore

Summary

A fresher with a passion for retail sales, with aptitude in verbal and written communication. An individual with the potential to adapt to new challenging business circumstances. proactive in customer engagement, passionate about communicating and serving customer demands. Looking forward to learning the skills of sales and marketing, for accelerated career growth.

Overview

3
3
years of professional experience

Work History

Industrial Trainee

Vivanta Whitefield
Bengaluru
12.2023 - 04.2024
  • Managed the reception of the hotel.
  • Communicated and coordinated with several corporate clients and high-profile guests.
  • Managed end-to-end client management ,with great satisfaction from guests.

Customer Care Executive

Surevin BPO Services
Bhopal
08.2021 - 08.2022
  • Addressed and resolved customer complaints and concerns, achieving a 95% satisfaction rating.
  • Efficiently responded to an average of 50+ customer inquiries daily via phone, email and chat, resolving issues promptly and professionally.
  • Delivered detailed information about products and services, enhancing customer understanding and driving sales.

Event Coordinator

Freelance
Bengaluru
  • Planned and executed a successful private party for 30 guests, ensuring a personalized and memorable experience tailored to the client's vision.
  • Coordinated a team of staff and volunteers on the event day to ensure all elements were executed according to plan, and any issues were addressed properly.

Education

BSc in Mathematics -

Jiwaji University
Gwalior
06-2019

Higher Secondary -

GOVT.BOYS H.S.SCHOOL
Sabalgarh,Morena
04-2015

High School -

DR.B.R.AMBEDKAR H.S.SCHOOL
Sabalgarh,Morena
04-2013

B.Sc in Hotel And Hospitality Adminstration - 2025 -

IHM Bangalore

Skills

  • Problem solving
  • Team collaboration
  • Public speaking
  • Time management
  • Leadership
  • Negotiation

Languages

  • English
  • Hindi

Timeline

Industrial Trainee

Vivanta Whitefield
12.2023 - 04.2024

Customer Care Executive

Surevin BPO Services
08.2021 - 08.2022

Event Coordinator

Freelance

BSc in Mathematics -

Jiwaji University

Higher Secondary -

GOVT.BOYS H.S.SCHOOL

High School -

DR.B.R.AMBEDKAR H.S.SCHOOL

B.Sc in Hotel And Hospitality Adminstration - 2025 -

IHM Bangalore

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Mohit Singhal