Mohit Thulkar
Pune
Summary
Experienced Unit Manager with a proven record of guiding cross-functional teams to achieve exceptional results. Proficient in fostering a collaborative environment, setting clear objectives, and motivating team members to deliver on targets. Experienced professional with a demonstrated history of excelling in operations floor management. Certified Professional Coder with Hands on experience on different aspects of the RCM Cycle
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unit Manager
Mphasis
Pune
10.2023 - Current
- Established and managed Quality Measurement Guidelines, Templates & Procedures
- Implemented strategic KRA objectives and monitored performance through monthly reporting.
- Managed ongoing maintenance of production and quality reports
- Maintained a track record of meeting and surpassing KPI targets
- Leading Training sessions to onboard new personnel
- Setting clear team goals and performance expectations in alignment with company objectives.
- Conducting regular team meetings to discuss progress, address concerns, and facilitate collaboration.
- Facilitated communication among team members and external stakeholders.
Team Leader
Prism RCM Solutions
Pune
04.2021 - 09.2023
- Responsible for supervising, managing and motivating 15 team members on a daily basis
- Oversee employee attendance records, identifying trends, and implementing strategies to enhance punctuality and minimize absenteeism
- Creating and optimizing work schedules to ensure efficient operations and workforce utilization
- To act Proactively to ensure smooth team operations and effective collaboration
- Utilized Excel formulas to create reports with accuracy and efficiency
- Partnering with Human Resources for screening, interviewing, scheduling and hiring candidates
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Process Trainer
Cotiviti India Pvt Ltd
Pune
09.2019 - 04.2021
- Collaborated with other departments to maintain current knowledge of training needs.
- Completed an intensive Train the Trainer program to enhance instructional skills and curriculum design expertise.
- Managing emails to ensure timely responses and effective follow-up.
- Gathered and organized training materials to support program objectives.
- Created and implemented corporate training programs to fulfill requirements.
- Documented training activities and changes to analyze program effectiveness.
- Assessed training needs, using employee surveys and interviews to gather data.
- Designed and directed orientation and training programs to meet client needs.
- Demonstrated proficiency in designing and facilitating comprehensive training sessions that combine interactive discussions, hands-on activities, and multimedia resources to enhance participant learning.
Audit Support Assistant
Cotiviti India Pvt Ltd
Pune
06.2018 - 08.2019
- Working on insurance side for recovery of additional payment made to provider on Professional and Hospital Claims.
- Work on claims adjudication and reviewing, analyzing, and processing complex insurance claims with a keen focus on accuracy and compliance.
- Generated team's weekly Gross ID and monthly Performance Report.
Senior AR Caller
Augustus Healthcare Solutions
Pune
01.2017 - 05.2018
- Handling Denied and Rejected Medical Insurance Claims
- Do necessary action and send the claims back for reprocessing to the medical insurance companies.
- Coordinate with the Representatives of the U.S. State Insurance to resolve trending denials and claims dispute issues.
Revenue Cycle Executive
Access Healthcare
Pune
03.2016 - 01.2017
- Maintained organized and accurate patient records and billing documents
- Handling Denied and Rejected Medical insurance Claims
- Handled correspondence with insurance companies regarding claim submissions
Education
Bachelors of Engineering - Computer Technology
Rajiv Gandhi College of Engineering
Pune05.2018
Diploma - Computer Engineering Technology
Shri Datta Meghe Polytechnic
Pune03.2016
High School Diploma -
Shri Rajendra High School
Nagpur, India03-2008
Skills
- Power BI
- Advanced Excel
- Google sheets
- MS Word
- PowerPoint
- Mentoring and coaching
- Data Analysis
Certification
Certified Professional Coder (CPC), AAPC
Certified Data Analyst
Timeline
Unit Manager
Mphasis
10.2023 - Current
Team Leader
Prism RCM Solutions
04.2021 - 09.2023
Process Trainer
Cotiviti India Pvt Ltd
09.2019 - 04.2021
Audit Support Assistant
Cotiviti India Pvt Ltd
06.2018 - 08.2019
Senior AR Caller
Augustus Healthcare Solutions
01.2017 - 05.2018
Revenue Cycle Executive
Access Healthcare
03.2016 - 01.2017
Bachelors of Engineering - Computer Technology
Rajiv Gandhi College of Engineering
Diploma - Computer Engineering Technology
Shri Datta Meghe Polytechnic
High School Diploma -
Shri Rajendra High School