Mohit Varma
Mumbai
Summary
Highly motivated professional experienced in customer service and fast-paced environments. Delivered exceptional support through strong work ethic, adaptability, and effective multitasking. Focused on providing positive customer experiences while thriving under pressure and maintaining high standards for work quality.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
RBL Bank limited
Teamlease services limited
Mumbai
07.2024 - 04.2026
- Managed customer inquiries for RBL Bank credit cards at TEAMLEASE SERVICES LIMITED for 1 year and 8 months.
- Resolved customer requests and provided information to enhance satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Credit Card Seller
Teamlease services limited
Mumbai
07.2024 - 04.2026
- Explained benefits and features of various credit card products.
- Assisted customers in selecting appropriate credit card options.
- Processed customer applications for credit cards efficiently.
Education
Bachelor of Science - English
Prayagraj University
Allahabad , India 04.2022 - 04.2025
Skills
- Application processing
- Product knowledge
- Customer relationship management
- Problem solving
- Excellent communication
- Customer service
Timeline
RBL Bank limited
Teamlease services limited
07.2024 - 04.2026
Credit Card Seller
Teamlease services limited
07.2024 - 04.2026
Bachelor of Science - English
Prayagraj University
04.2022 - 04.2025