Mohit Das
IT Engineer
Summary
Results-driven IT Engineer with a proven track record in effectively managing and supporting Lighthouse ERP software. Specializes in optimizing business processes and enhancing operational efficiency through expertise in configuring, customizing, and troubleshooting ERP systems. Recognized for strong problem-solving skills, proactive approach to IT challenges, and commitment to delivering innovative solutions that drive business success. Proficient in system architecture, network administration, and software integration, excels in diagnosing and resolving complex technical issues.
Overview
1
1
year of professional experience
4
4
Certifications
4
4
Languages
Work History
IT Engineer
OCL IRON & STEELS LIMITED
08.2023 - Current
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
- Conducted training sessions for end-users on new software applications to promote efficient adoption of technology tools.
- Established strong vendor relationships for procurement of high-quality hardware and software products at competitive prices.
- Coordinated with stakeholders to ensure seamless integration of new systems into existing workflows while minimizing disruption to daily operations.
- Provided technical support in both on-site and telephone consultations.
- Performed scheduled service work, installations, testing and repairs.
- Participated in system development life cycle from requirements analysis through system implementation.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Designed and deployed effective IT solutions for increased productivity and streamlined operations.
- Configuring ERP modules and settings to align with business requirements.
- Managing user access and permissions.
- Implementing new features and functionalities.
- Providing training sessions to new users on ERP functionalities.
- Answering user queries and resolving system-related issues.
- Creating custom reports and dashboards to meet specific business needs.
Education
High School Diploma -
SKDAV GOVERNMENT POLYTECHNIC COLLEGE
Basanti Colony, Rourkela - 769012 04.2001 -
Skills
Certification
CCNAv7 (Switching, Routing and Wireless Essentials ) - Cisco
Timeline
IT Engineer
OCL IRON & STEELS LIMITED
08.2023 - Current
High School Diploma -
SKDAV GOVERNMENT POLYTECHNIC COLLEGE
04.2001 -
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