MOHITH GOWDA K
Bengaluru
Work Preference
Summary
Software Developer (AI/ML) with hands-on experience building production ready backend services, REST integrations, and computer vision research models. Experienced in SAP S/4 HANA cloud support, Java-based connector development, and ML research (accepted at IC AISMART 2025). Seeking backend/AI developer roles to productionize models and ship reliable services. Cloud technology professional prepared to leverage extensive experience in cloud infrastructure support. Known for addressing and resolving technical challenges efficiently, contributing to system reliability. Focused on team collaboration and adaptability to meet evolving demands, with expertise in cloud platforms and customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cloud Support Engineer
SAP Labs India Pvt Ltd
01.2025 - Current
- Resolved 100+ ServiceNow incidents for global SAP S/4 HANA Public Cloud customers through diagnosis, configuration guidance, and functional validation.
- Raised team SLA resolution from 80% to 97.45% by introducing structured root cause analysis, standardized troubleshooting checklists, and proactive triage.
- Configured and validated Invoice Verification and automated procurement flows while supporting ABAP debugging for customer automation scenarios.
- Created automated runbooks and searchable documentation to reduce repeated investigations and escalations by ~12%.
Apprentice, IDM Application Development (Backend)
OpenText India Pvt Ltd
10.2024 - 12.2024
- Implemented two Java-based REST drivers to enable credential and authentication flows sourced from the NetIQ directory.
- Validated endpoints with Postman and automated tests, reducing the observed API failure rate by 25%.
- Led a 3-member backend team to deliver the connector module on schedule in a 6-week sprint.
Freelance Prompt Tester (part time)
SoulAI
08.2024 - 10.2024
- Evaluated 100+ prompts/responses using manual rubrics for fact correctness, clarity, and tone, and provided structured feedback for iterative prompt improvements.
Education
Bachelor of Engineering (B.E.) - Computer Science and Engineering
Sri Jayachamarajendra College of Engineering
01.2025
Skills
- Production backend development
- REST API design
- AI/ML model product ionization
- Computer vision research
- Model lifecycle management
- Prompt engineering
- AI/ML Frameworks: PyTorch
- Transformers
- Scikit-learn
- TensorFlow
- LLM Finetiuning and Data Orchastration
- Backend Frameworks: FastAPI
- Flask
- GraphQL
- Programming: Python
- Java
- JavaScript
- C
- SQL
- Databases: PostgreSQL
- MongoDB
- Firebase Firestore
- Analytics: OpenCV
- MTCNN
- TV-L1 optical flow
- MediaPipe
- Tools: Cursor
- GitLab
- Antigravity
- Google Collab
- Docker [Basics]
Root-cause analysis
Certification
- Web Development, Coursera, 2023-06-01
- HackerRank: SQL, Python practice, HackerRank
Additional Information
Developed hackathon proofs-of-concept including Agentic AI and MCP server architectures for SAP Labs., Maintains a portfolio with code, visualizations, and blog posts demonstrating implementation details.
Languages
English
Advanced (C1)
Kannada
Advanced (C1)
Hindi
Upper intermediate (B2)
Affiliations
- Sap Labs India Pvt Ltd
- Sri Jaya Chamarajendra college of engineering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
AI Development
Software
SAP ERP Suite
Quote
Dreams don't work unless you do
John C. Maxwell
Timeline
Cloud Support Engineer
SAP Labs India Pvt Ltd
01.2025 - Current
Apprentice, IDM Application Development (Backend)
OpenText India Pvt Ltd
10.2024 - 12.2024
Freelance Prompt Tester (part time)
SoulAI
08.2024 - 10.2024
Bachelor of Engineering (B.E.) - Computer Science and Engineering
Sri Jayachamarajendra College of Engineering