MOHITH S KASHYAP

As an Assistant Debt Collection Manager at HDFC Bank Ltd., I am handling credit card product recovery and vendor management.

• Maintain the agency file.
• Handling day today collections.
• Generation of Vendor Bills.
• Tracking VYMO trails and payment receipts.
• Motivate filed executive in order to achieve targets.
• Ensure Vendor follow bank process.
• Monitor vendor performance.
• Developed skip tracing module for the benefit.
• Managing MIS, payment files..

Retail Portfolio Management Cards.

• Handling HDFC bank credit card write-off pool.
• Calling the customer to make their credit card payment.
• Handling Inbound and Outbound calls on customer related queries.
• Getting approval from bank if customer had issues.
• Ensure that the collection process is in line with Audit guidelines.