Mohit Yadav
Product Implementation Lead
Mumbai
Summary
Enterprise Implementation & Delivery Leader (Techno-Functional) with a track record of driving large-scale SaaS adoption, solutioning complex enterprise architectures, and maximizing long-term customer retention. Spearheaded 70+ enterprise rollouts across PAN India with an under-60-day TAT in high-compliance sectors including Logistics, Insurance, NBFC, Pharmaceutical, and Manufacturing.
Translates business strategy into scalable HRMS configurations, seamless ERP integrations (SAP S/4HANA, Oracle, Workday), and custom workflow automations via REST APIs and Web hooks.
Combines consultative solutioning with a control-tower governance model to eliminate deployment bottlenecks, accelerate time-to-value, and secure high-value account renewals.
- Solutioning & Architecture: Enterprise HRMS Design, Workflow Automation, ERP/Payroll API Integrations (SAP, Workday, Oracle), Data Migration Strategy.
- Delivery & Governance: Control-Tower Operations, Multi-Entity Implementations, High-Velocity Deployment (
- Client Retention & Growth: Account Retention Strategies, Customer Success Alignment, Executive Stakeholder Management, Time-to-Value (TTV) Optimization.
- Ecosystem Management: Partner Enablement, Cross-Functional Team Leadership, Standard Operating Frameworks, Quality Assurance & Escalations.
Overview
9
9
years of professional experience
Work History
Implementation Lead (Techno-Functional)
uKnowva HRMS
Mumbai
10.2022 - Current
- Spearheaded PAN India HRMS implementations, successfully delivering 70+ projects with a TAT of under 60 days through meticulous planning, cross-team coordination, and real-time progress tracking.
- Led the design and development of custom HR solutions for diverse industry verticals including Logistics, NBFC, Pharma, and Manufacturing — translating complex business requirements into scalable, production-ready product configurations.
- Drove implementation partner strategy by identifying, onboarding, and enabling strategic partners, expanding market reach and accelerating client onboarding.
- Anchored the design and rollout of a DIY framework for HRMS configuration, enabling clients to self-serve feature customization and reducing implementation dependency by 30%.
- Built operationalised control tower for delivery, support, and project teams, providing unified visibility into project status, SLAs, escalations, and team workload.
- Streamlined project management practices across delivery streams by standardising sprint ceremonies, user story templates, and milestone tracking in line with Agile and JIRA workflows.
- Partnered with the support team to redesign escalation workflows and knowledge-base processes, reducing average resolution time and improving client satisfaction scores.
- Improved user onboarding automation by 30% by eliminating manual handoff steps and introducing trigger-based workflows across onboarding, attendance, and exit modules.
- Recognized as Employee of the Year for reducing product implementation timelines from 95 days to 62 days within six months.
- Automated billing and finance processes, improving operational efficiency and reducing manual overhead.
- Deployed HR BOTs and digital adoption strategies to boost product engagement and reduce support ticket volume.
Senior Software Tester
Convergence IT Services
09.2021 - 09.2022
- Managed end-to-end testing lifecycle for high-impact enterprise projects, delivering quality on time and enhancing stakeholder confidence.
- Managed end-to-end testing lifecycle for high-impact enterprise projects, ensuring quality delivery within agreed timelines.
- Mentored junior QA engineers and established risk-based test prioritization frameworks across the team.
Software Tester
Convergence IT Services
05.2018 - 08.2021
- Executed manual test cases across functional, regression, and integration test suites, ensuring comprehensive coverage for multiple enterprise projects.
- Developed detailed test plans and test cases aligned with product requirements and SDLC standards, facilitating effective testing processes.
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Collaborated with development teams to identify, document, and resolve defects efficiently.
- Implemented automated testing frameworks to enhance testing speed and accuracy.
PHP Intern
Convergence IT Services
02.2018 - 04.2018
- Supported backend PHP development, contributing to software development and web application workflows.
- Assisted in troubleshooting technical issues, enhancing customer satisfaction and service response times.
- Developed user documentation for software applications, improving support efficiency and user comprehension.
- Collaborated with team members on project deliverables, ensuring alignment with client requirements and timelines.
Education
B.E. - Information Technology
Rajiv Gandhi Institute of Technology
Mumbai06-2017
Skills
HRMS Implementation & Rollout
End-to-end Project Management
Key Account Management (KAM)
Stakeholder & Vendor Management
Post-implementation Support
Requirement gathering
Custom solution design
Workflow automation design
KEY MILESTONES & IMPACT
Employee of the Year – Reduced HRMS implementation TAT from 95 to 62 days within 6 months., 20% Revenue Impact – Automated billing and finance workflows, directly contributing to organisational top-line growth., 30% Onboarding Efficiency Gain – Eliminated manual onboarding processes through end-to-end workflow automation., 15% Operational Improvement – Built API-based 3rd-party integrations enabling seamless cross-system communication., DIY HRMS Framework – Designed and anchored a self-serve HRMS configuration framework adopted across multiple client accounts., Control Tower Launch – Established a team-wide control tower for real-time delivery visibility and governance., Implementation Partner Strategy – Helped build and formalise the organisation's partner ecosystem to scale delivery capacity and market reach., Custom HR Solutions – Led development of industry-specific HR solutions, bridging product capabilities with client-specific business needs.
Timeline
Implementation Lead (Techno-Functional)
uKnowva HRMS
10.2022 - Current
Senior Software Tester
Convergence IT Services
09.2021 - 09.2022
Software Tester
Convergence IT Services
05.2018 - 08.2021
PHP Intern
Convergence IT Services
02.2018 - 04.2018
B.E. - Information Technology
Rajiv Gandhi Institute of Technology