MOHMMED FARID SHAH
Mumbai
Summary
Motivated and people-oriented professional with a strong interest in Human Resources and organizational development. Skilled in communication, problem-solving, and team collaboration, with a passion for building positive workplace cultures. Possess a foundational understanding of HR functions including recruitment, employee engagement, onboarding, and performance management. Eager to contribute to an HR team where I can apply my interpersonal skills and grow professionally in a dynamic and people-focused environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quess Corp Ltd Deputed at Axis Bank Ltd
Axis Bank Ltd
08.2023 - Current
- Axis Bank Sales Department
- Recruitment for Sales Departments (Home Loan, Personal Loan, Gold Loan, Credit Card, Business Side, Education Loan, Operations)
- Managed Offer Data, Joining Data, MIS, and Termination Data.
- Guided employees from onboarding to last working day.
- Administrative duties and daily activity tracking at the branch.
- Mediated between managers and employees, handled escalations effectively.
- Promote a healthy and safe office environment.
- Built relationships with stakeholders and maintained collaboration.
- Proficient in Microsoft Excel for data management.
Customer Care Executive
Tata AIG General Insurance Company Limited
05.2022 - 05.2023
- Deputed to Tata AIG General Insurance Company Limited
- General insurance company which deals with motor, health, home and accidental benefits.
- Welcomed customer sand provided them with information and excellent service.
- Worked effectively with all employees, promoting a pleasant and healthy working environment. Took lead roles in absence of managers and helped the colleagues.
- Answered and handled customer questions and problems to the best of their ability.
- Co-ordinated product issues and escalations with the 2nd Line support team.
- Worked with various Microsoft tools
Education
MBA - HR
MANIPAL UNIVERSITY JAIPUR
07.2025
Masters - Political Science
UNIVERSITY OF MUMBAI
Mumbai06.2022
Graduation -
KANDIVALI EDUCATION SOCIETY'S BK SHROFF COLLEGE OF ARTS
Mumbai06.2020
HSC -
SCIENCE, THE BOMBAY SUBURBAN GRAIN DEALERS' JUNIOR COLLEGE OF COMMERCE & ARTS
Mumbai07.2016
SSC -
DR.S. RADHAKRISHNAN VIDYALAYA
Mumbai07.2014
Skills
- COMMUNICATION SKILLS
- MICROSOFT OFFICE
- COMPUTER SKILLS
- CUSTOMER SERVICE
- ABILITY TO WORK IN A TEAM
- MICROSOFT EXCEL
- LEADERSHIP
- ABILITY TO WORK UNDER PRESSURE
Certification
- MICROSOFT OFFICE AUTOMATION, MAHARASHTRA BUSINESS TRAINING BOARD EXAM 2021
- SECURED A+ GRADE IN CERTIFIED EXAM FOR OFFICE TRAINING SPECIALIZING IN TOOLS LIKE MICROSOFT EXCEL , POWERPOINT, WORD, TEAMS, OUTLOOK ETC.
- MICROSOFT ADVANCED EXCEL, MAHARASHTRA BUSINESS TRAINING BOARD EXAM 2021
- ADVANCED MICROSOFT EXCEL (PIVOT, FORMULAS, VLOOKUP ETC.)
- MYSQL, SQL SERVER 2023
- BASIC FORMULAS.
Languages
ENGLISH, HINDI, MARATHI
Timeline
Quess Corp Ltd Deputed at Axis Bank Ltd
Axis Bank Ltd
08.2023 - Current
Customer Care Executive
Tata AIG General Insurance Company Limited
05.2022 - 05.2023
MBA - HR
MANIPAL UNIVERSITY JAIPUR
Masters - Political Science
UNIVERSITY OF MUMBAI
Graduation -
KANDIVALI EDUCATION SOCIETY'S BK SHROFF COLLEGE OF ARTS
HSC -
SCIENCE, THE BOMBAY SUBURBAN GRAIN DEALERS' JUNIOR COLLEGE OF COMMERCE & ARTS
SSC -
DR.S. RADHAKRISHNAN VIDYALAYA
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