Mohsin Alam
Lucknow
Summary
Duty Officer (Pax) at AI Airport Services Ltd (AIASL) with sixteen years' experience in aviation operations, I have load and balance Trim license for A319/A320/A321, B/737-800, ATR70/ATR72, I am also managing check-in counter, reservation and ticketing counters, Gate boarding, Baggage handling, Flight loading and offloading supervision of Air India flights.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Duty Officer
AI Airport Services Ltd (AIASL)
Lucknow
07.2023 - Current
- I have load and balance Trim license for A319/A320/A321, B/737-800, ATR70/ATR72, I am also managing check-in counter, reservation and ticketing counters, Gate boarding, Baggage handling, Flight loading and offloading supervision of Air India.
- Conducted daily shift briefings to review tasks and provide updates on ongoing projects.
- Coordinated with other agencies to ensure successful completion of operations.
- Participated in meetings with local government officials to discuss community needs related to emergency services.
Jr. Officer (Pax)
AIASL (Ex A Wholly Owned Subsidiary of Air India Ltd)
Lucknow
06.2018 - 06.2023
Customer Service Executive
AIATSL (A Wholly Owned Subsidiary of Air india Ltd)
Ch. Charan Singh International Airport Lucknow
10.2010 - 05.2018
Sub Assistant (SA) in the Commercial Department
Allied Air (Wholy own subsidiary of Indian Airlines Ltd
Indira Gandhi International Airport Delhi
09.2007 - 10.2010
Education
Bachelor of Education (B.Ed.) -
CSJM UNIVERSITY
Kanpur, Uttar Pradesh India06-2005
Bachelor of Arts (B.A.) -
CSJM University
Kanpur, Uttar Pradesh India06-2003
10 + 2 -
RP Inter College
Kamalganj, District Farrukhabad, Uttar Pradesh Ind06-2000
10th -
RP Inter College
Kamalganj, District Farrukhabad, Uttar Pradesh Ind06-1998
Skills
- Amadeus system
- MS-Word
- MS-Excel
- MS-PowerPoint
Certification
- N.C.C. "C" Certificate
- Six months' Computer Certificate from R.P.P.G.College
- Load and Balance TRIM License for ATR-70, ATR-72
- Load and Balance TRIM License for A319/A320/A321
- Load and Balance TRIM License for B737-800
Aviation Trainings
- Load and Balance TRIM sheet training
- Ticketing and Reservation Training
- Amadeus Controllers' Training Programme (Possess the Supervisory code)
- Amadeus Training for check-in operations
Job Profile Responsibilities
- Monitoring all Airport operations ground handling.
- Supervising and Assisting staff.
- Briefing staff with new updates related to walk in customers at Air India.
- Looking and verifying daily important mails.
Personal Information
- Father's Name: Mr. MushirAlam
- Marital Status: Married
Dob
07/25/81
Languages
- English (RWS)
- Hindi (RWS)
- Urdu (RWS)
Timeline
Duty Officer
AI Airport Services Ltd (AIASL)
07.2023 - Current
Jr. Officer (Pax)
AIASL (Ex A Wholly Owned Subsidiary of Air India Ltd)
06.2018 - 06.2023
Customer Service Executive
AIATSL (A Wholly Owned Subsidiary of Air india Ltd)
10.2010 - 05.2018
Sub Assistant (SA) in the Commercial Department
Allied Air (Wholy own subsidiary of Indian Airlines Ltd
09.2007 - 10.2010
Bachelor of Education (B.Ed.) -
CSJM UNIVERSITY
Bachelor of Arts (B.A.) -
CSJM University
10 + 2 -
RP Inter College
10th -
RP Inter College
- N.C.C. "C" Certificate
- Six months' Computer Certificate from R.P.P.G.College
- Load and Balance TRIM License for ATR-70, ATR-72
- Load and Balance TRIM License for A319/A320/A321
- Load and Balance TRIM License for B737-800