Monali Mishra
Agile Project Manager
Kolkata
Summary
Dynamic Project Manager and Agile Expert with over 14 years of experience leading diverse projects across industries including Automotive, Oil & Gas, Insurance, and Finance. Specializing in Agile methodologies for the past 5 years, currently serving as a Project Manager at PwC India, driving teams of 15-20 members towards continuous improvement and successful delivery of key business outcomes. Proficient in facilitating Agile ceremonies and utilizing tools such as JIRA and Azure DevOps to ensure effective project tracking and reporting. Proven ability to manage multiple projects simultaneously while fostering collaboration and translating business strategy into actionable objectives, enhancing overall efficiency and stakeholder engagement. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects.
Overview
15
15
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Delivery Manager
Pricewaterhouse Coopers
12.2019 - Current
- Project Development Strategy Leadership: Spearheaded the establishment of the project development strategy, collaborating with key stakeholders to align engineering objectives with business goals. Managed the definition of industry solutions through ideation and conceptualization, identifying efficiencies and alternatives to optimize project outcomes.
- Requirements Gathering & Solution Design: Led the facilitation of requirement scoping, evaluating design alternatives, and resolving issues to enhance process performance. Conducted gap analysis to map client needs and translated these into comprehensive solutions covering proof of concept, design, development, and testing, resulting in the timely achievement of key project milestones.
- Risk & Product Roadmap Management: Identified and mitigated technical and design risks early in the project lifecycle. Defined and managed product roadmaps, set clear goals, scope, and deliverables, ensuring alignment with business objectives. Collaborated with stakeholders to secure sign-offs, maintaining a 95% on-time project delivery rate.
- Cross-Functional Collaboration & Client Engagement: Led cross-functional teams throughout the project lifecycle, facilitating collaboration and ensuring alignment with business goals. Engaged regularly with clients and stakeholders, delivering value-engineered solutions on time and within budget, which enhanced client satisfaction and improved stakeholder engagement.
- Project Execution & Reporting: Managed end-to-end project execution, from initiation through monitoring and control, including planning, estimation, scheduling, and risk management. Provided regular status updates on project milestones and progress, addressing issues proactively to ensure seamless delivery and strong client communication, contributing to a 90% client retention rate.
- Agile Ceremonies Facilitation: Organized and facilitated key Agile ceremonies including Sprint Planning, Sprint Reviews, Backlog Refinement, Sprint Retrospectives, and Daily Stand-ups, ensuring team collaboration and timely consensus on deliverables.
- Process Optimization & Issue Resolution: Proactively identified process inefficiencies, conducted impact analyses, and implemented resolutions to improve overall project performance and streamline operations. Drove improvements in task completion rates and cost efficiency.
- Stakeholder and Communication Management: Acted as the primary point of contact for both internal and external communications, facilitating smooth information flow across all teams. Collaborated closely with Product Owners to manage backlogs, handle new requests, and resolve issues, ensuring a streamlined project flow.
- PI Planning Facilitation: Facilitated Program Increment (PI) Planning for the business unit, aligning team goals with strategic initiatives and ensuring that key deliverables were met within the required timeframe.
Senior Software Engineer
Accenture
06.2018 - 12.2019
- Life Project Development: Contributed to the successful development of the Life Project for Agency Solutions, ensuring the product aligns with business goals and delivers value to stakeholders.
- Stakeholder Collaboration: Excelled in working closely with both internal and external stakeholders, fostering strong relationships and facilitating clear communication to align project objectives with business needs.
- Customer-Focused Problem Solving: Demonstrated a relentless focus on understanding the core causes of client challenges, proactively identifying solutions that enhance the customer experience and drive product success.
- Product Roadmap & Strategy Support: Collaborated with the Product Owner to define and refine the Product Roadmap and strategy for upcoming releases, ensuring alignment with business priorities and user needs.
- Product Lifecycle Management: Managed the full product lifecycle, from initial planning and ideation to successful execution, delivering high-quality solutions on time.
- Requirements Gathering & Backlog Formulation: Played a key role in gathering business requirements and formulating the product backlog, ensuring that new user stories are aligned with business goals and customer needs.
- User Story Creation & Prioritization: Assisted the Product Owner in translating business requirements into user stories, prioritizing them effectively based on business value and strategic objectives.
- Scrum Ceremonies & Sprint Tracking: Facilitated essential Scrum ceremonies (Sprint Planning, Reviews, Retrospectives), and closely tracked sprint progress to ensure timely delivery and continuous team improvement.
- Estimation & Resource Allocation: Contributed to project estimation and resource allocation, ensuring that team capacity is optimized for both current and upcoming releases.
- UI/UX Collaboration: Partnered with the product design team to enhance the user experience (UI/UX), ensuring the product is intuitive and user-centric, driving higher customer satisfaction.
Senior Software Engineer
Capgemini
10.2015 - 05.2018
- SharePoint Development & Customization: Developed and customized SharePoint solutions for enterprise environments, utilizing SharePoint Designer, Powershell scripting, and Workflow Management to enhance functionality and automate business processes.
- Collaborative Teamwork & Client Engagement: Actively collaborated with cross-functional teams and clients to gather requirements, define specifications, and provide technical guidance for SharePoint deployment, ensuring alignment with business objectives and client expectations.
- Support & Troubleshooting: Provided ongoing support, troubleshooting, and maintenance for SharePoint environments, resolving issues related to system performance, security, and user access, contributing to high system reliability and user satisfaction.
Senior Software Engineer
Accenture Service Pvt. Ltd.
11.2010 - 01.2015
- Enterprise SharePoint Development & UI Customization: Successfully developed and deployed dynamic SharePoint sites for clients like P&G DSS, Liberty Mutual, and Canada Post using JQuery, HTML/CSS, CSOM, and Server-Side Code; leveraged content type hubs, custom workflows, and OOB features to enhance usability and integration.
- End-to-End Testing, Troubleshooting & Quality Assurance: Conducted unit testing and code coverage analysis to resolve functional issues; customized site templates, master pages, lists, and libraries using Visual Studio for SharePoint 2013, ensuring reliable and scalable deployment.
- Automation, Agile Delivery & Knowledge Sharing: Automated site data extraction via PowerShell scripts (Canada Post project); followed Agile methodology, delivered 'Zero Defect' output, and conducted technical onboarding and training for new joiners on SharePoint best practices.
Education
B.Tech. / B.E. - Electronics/Telecommunication
Gandhi Engineering College
Bhubaneswar01.2010
Skills
- End-to-End Project Management
- Stakeholder Communication & Alignment
- Risk Identification & Mitigation Strategies
- Cross-Functional Team Collaboration
- Budget Planning & Financial Oversight
- Agile & Scrum Framework Implementation
Certification
Certified Scrum Product Owner (CSPO)
ON-SITE EXPERIENCE
- Job title – Deployment Lead
- Company, country, city – Oil & Gas Sector, Australia, Melbourne & Brisbane
- Employment period – 2.5 months
SOFT SKILLS
- Change Catalyst
- Critical Thinker
- Tactful Collaborator
- Thought Leader
- Problem-Solver
Certification
Certified Scrum Product Owner® (CSPO)
PMP - Trained
Timeline
Delivery Manager
Pricewaterhouse Coopers
12.2019 - Current
Senior Software Engineer
Accenture
06.2018 - 12.2019
Senior Software Engineer
Capgemini
10.2015 - 05.2018
Senior Software Engineer
Accenture Service Pvt. Ltd.
11.2010 - 01.2015
B.Tech. / B.E. - Electronics/Telecommunication
Gandhi Engineering College
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