Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Sudhanshu Dubey

Pune

Summary

Dynamic and results-driven Project Manager and Delivery Lead with over 13 years of experience in spearheading digital transformation initiatives for global banking and enterprise clients. Proven expertise in managing cross-functional teams, delivering scalable web and mobile applications, and integrating cutting-edge technologies such as Generative AI, React, Amazon Q, and microservices development. Highly skilled in stakeholder engagement, agile delivery, scrum planning, and product ownership. Seeking to transition into Program Management to drive growth and enhance business value through strategic oversight and innovative solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager & Delivery Lead

Infosys
12.2021 - Current
  • Leading and Managing high-impact digital banking transformation for NAB ( National Australian Bank ), involving React-based web and mobile development, microservices, and external system integrations.
  • Managed projects from procurement to commission.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Provided detailed project status updates to stakeholders and executive management.
  • Analyzed project performance data to identify areas of improvement.
  • Integrated Amazon Q for intelligent customer interactions and automation.
  • Spearheaded scope finalization, budgeting, vendor management, and agile delivery across multiple teams.
  • Mentored teams on Gen AI and automation practices, improving delivery efficiency by 15%.
  • Delivered stakeholder demos across geographies, ensuring alignment and satisfaction.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

Senior Technical Specialist

Zensar (Christie's ERP)
02.2021 - 11.2021
  • Owned product roadmap and prioritized features for ERP implementation.
  • Led automation initiatives using RPA bots, saving 10+ hours/week in reporting.
  • Collaborated with IT and sales teams to align product features with customer demand.
  • Identified and resolved defects by developing test strategies, testing tools and test scripts.
  • Managed customer expectations and relationships through easily understood explanations and clear communication.
  • Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.

Project Leader

Oracle (JD Edwards ERP)
09.2015 - 02.2021
  • Managed ERP modules (GL, AP, AR, O2C, P2P) and led sprint planning, backlog grooming, and stakeholder demos.
  • Conducted cluster analysis on SARs using R and Python to optimize regression testing.
  • Mentored teams on localization and functional modules across global clients.
  • Partnered with project team members to identify and quickly address problems.
  • Taught end users to navigate ERP system by developing and presenting training sessions.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.

Education

Masters - Data Science

Simplilearn
Online Live Sessions
01.2023

B.Tech -

College of Engineering Roorkee
Roorkee
04.2011

Skills

  • Agile Project Delivery Scrum Master Stakeholder Management Budgeting & Forecasting
  • End-to-end project management
  • AI Product Strategy Generative AI Amazon Q Python R Machine Learning
  • ERP (JD Edwards) Web & Mobile Development React JS Node JS AWS GCP
  • Automation (UIPath, RPA) Data Visualization (Tableau) CI/CD ITIL Processes
  • Product Ownership Backlog Grooming JIRA Functional Testing Integration Architecture
  • Project tracking
  • Work flow planning
  • Cross-functional coordination
  • Release planning
  • Sprint planning

Certification

  • Progressive Elaboration, NAB
  • Gen AI Certification, Infosys
  • Machine Learning using Python, Oracle
  • JD Edwards Finance & Sales Cycle, Oracle
  • Selenium, RFT, Infosys

Timeline

Project Manager & Delivery Lead

Infosys
12.2021 - Current

Senior Technical Specialist

Zensar (Christie's ERP)
02.2021 - 11.2021

Project Leader

Oracle (JD Edwards ERP)
09.2015 - 02.2021

Masters - Data Science

Simplilearn

B.Tech -

College of Engineering Roorkee
Sudhanshu Dubey