Hi, I’m
KHYATI GUPTA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
An established leader offering chronicled success of 14 years in all aspects of IT Application Centers and Digital Transformation Projects in Banking, Finance, Telecom and Health-care Management; proven career in conceptualizing & implementing effective ideas / strategies which adds value to organization. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
14
years of professional experience
Work History
NTT Data Services
Senior Project Manager
03.2023 - Current
Job overview
- Project: Elavon : Banking application development and support using Salesforce | Domain: Banking and Finance
- Description: Supporting team efforts to improve communications and relationships with teams
- Managing KPI and DORA Metrics
- Representing the team in Scrum of Scrums (SoS), helping the team remains aware of opportunities to engage and improve program effectiveness
- Promote SAFe quality practice and support the Product Owner.
- Ensure adherence to agile project & program governance model by all reporting project managers and project coordinators
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Directing IT Project Management activities including project initiation, scoping, solutioning, estimation, project planning, risk management, resource staffing / management, account mining, solutions delivery and benefits tracking
- Mapping client's requirements and providing them best solutions involving evaluation and definition of scope of project and finalization of project requirements
- Steering in resource mapping on tool for project allocation, revenue recognition, invoicing and billing
Cognizant Technologies India Pvt. Ltd.
Lead Agilist and Project Manager
08.2021 - 12.2022
Job overview
- Project: Qatar Islamic Bank – Retail Mobile banking project | Domain: Banking and Finance
- Description: Supporting team efforts to improve communications and relationships with teams
- Managing KPI and DORA Metrics
- Representing the team in Scrum of Scrums (SoS), helping the team remains aware of opportunities to engage and improve program effectiveness
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
Magic EdTech
Project Manager/ Group Scrum Master
04.2019 - 08.2021
Job overview
- Project 1: K12 Learning Services | Domain: E-Learning | Details: Enhancement of Accessibility in E-books, E-pubs and Web E-learning sites.
- Project 2: Cypress Content Testing | Domain: E-learning | Details: Content testing and verification between Cypress and Revel platform
- Project 3: Edgunity Enhancement | Domain: E-Learning | Details: Enhancement on Doolittle platform for content and accessibility creation and testing for educational stuff for class 6 to 12.
- Description: Coordinated with Clients for projects, signoff of SOW, and other project discussions
- Led team of 50 members for 3 different parallel projects. Facilitated sprint planning meetings, daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings
- Used JIRA to maintain product backlog & sprint backlog and create & track user stories
- Created Scrum and KANBAN boards, status reports and burn down charts.
- Assisted and coached the Scrum Team in implementing Agile Techniques and Concepts in order to provide customers with high- quality products and services
- Coached and developed team members to perform at a high level by identifying areas of strength and improvement and implemented suitable coaching and development approaches
- Assured that Scrum is understood and that the team follows Scrum philosophy, practice, and principles
- Instrumental in coaching Scrum team in self-organization, cross-functional skill set development, domain knowledge, and effective communication both internally and externally while working within the Scrum Team
- Collaborated with the Scrum Team and internal & external stakeholders to influence and drive decision-making, as well as to provide support to organizational project or product teams
- Pivotal in collaborating with other Scrum Masters to overcome team impediments in order to maximize the success of Scrum implementation in the organization
- Collaborated with Agile Coaches and other Scrum Masters to develop as a Scrum Master
- Supported and facilitated all scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
- Served as a coach and mentor to Agile teams assigned to business-as-usual (BAU) work and, to a lesser extent, to significant department initiatives and appropriate elements of corporate projects and initiatives
Sapient Nitro
Project Manager/ Scrum Master
04.2018 - 04.2019
Job overview
- Project: JCCL by Cycle & Carriage brand | Domain: E-commerce | Client: Cycle & Carriage Brand, Singapore
- Developed and Executed KPI & Digital Transformational Project Roadmaps for the aligned businesses
- Interacted with Clients for understanding Key business Priorities and Opportunity identification
- Drives Scrum adoption across all levels in the aligning with organization Agile Practice
- Communicated progress updates to various stakeholders to secure further funding for project activities
- Designed and implemented robust implementation plans for cross-functional programs and kept tasks compliant with expected outcomes
- Led and motivated project team to meet and exceed project KPIs
- Supported and facilitated all scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
SAP LABS
Scrum Master
01.2016 - 03.2018
Job overview
- Project: SAP Governance Risk and Compliance, Access Control | Domain: Access control | Client: SAP
- Supported and facilitated all scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
- Interacted with Clients for understanding Key business Priorities and Opportunity identification
- Recommended corrective actions to reduce the rate of Application defects.
- Represent Test Team of 12 members and managed Quality work like Test Planning, preparation, execution and reporting.
- Responsible for Testing GRC Access Control product.
- Responsible for all Regression, Integration testing and Quality KPI's as well as External and Internal Audit Implementation of Selenium based automation framework for application
Accenture Services Pvt. Ltd.
Software Engineer/ Sr. Software Engineer
03.2011 - 12.2015
Job overview
- Project1: PCEHR(Personally Controlled Electronic Health Record) | Domain: HealthCare | Client: Australian government Health department.
- Project 2: Aristos SFDC | Domain: Telecom | Client: AT&T and IBM Telecommunication
- Project 3: Renautus – SAP Support | Domain: Utility and Telecom | Client: Texas Electricity board
- Worked as a Business Analyst resource for PCEHR project
- Interacted with Clients for understanding Key business Priorities and Opportunity identification
- Responsible for testing business logic functionalities from end to end using Salesforce
- Coordinated with offshore team and onshore built team
Education
Uttar Pradesh Technical University
B.Tech. (Electrical Engineering)
01.2010
Skills
- IT Project & Program Management
- Digital Transformation
- Business Process Consultancy
- Scrum Master
- Risk Management
- Change Management
- Stakeholder Management
- Costing, Budgeting & Forecasting
- Strategic Planning
- Process Reengineering & Enhancement
- Team Building & Leadership
- POD Manager
- Project Planning
- Requirement Analysis
- Release management
- Scope, Schedule and cost Management
- Scrum, Agile/SAFe
- Kanban and Waterfall Methodologies
- End to end delivery
- Status Reporting
- Manual & Functional Testing
- Micro-Services
- JIRA, Confluence
- MS Project, HP Quality Center
- Salesforce Testing, Webservice Testing
- Automation Testing
- Java, SOAP, REST, PL/ SQL
- Business Process Management (BPM)
- Workflow Management
- Audit, E-learning
- Content Management
- Telecom, E-commerce, Salesforce
- Strong Collaborator
- Decision-maker
- Strategic Planner
- Thinker & Analytical
- Project Goals and Milestones
- Project Management Body of Knowledge (PMBOK)
- Managing Multiple Projects
- Scrum Methodology
- Agile Principles
Significant Accomplishments
- Spearheaded various Large Scale Agile based projects involving risk management, delivery management, budgeting and forecasting and so on
- Rolled out project performance metrics reporting, implemented profitability improvement plans, and enhanced operational efficiency; achieved zero defect delivery for multiple releases
- Provided thought leadership management in defining, implementing, ensuring, measuring & continuous improvement of Product & Project Management process along with quality standards, frameworks, practices and measurements
- Delivered a Small, Medium and Large scale projects on Agile Scrum Methodology
Certifications Trainings
- Project Management Professional (PMP), 2023
- Scaled SAFe 5 Scrum Master, 2020
- HC101 and HC201 Healthcare Certification, 2012
- Project Management Program Training, 2022
Languages
English & Hindi
Personal Information
Date of Birth: 05/21/88
Availability
See my work availability
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Available
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Timeline
Senior Project Manager
NTT Data Services
03.2023 - Current
Lead Agilist and Project Manager
Cognizant Technologies India Pvt. Ltd.
08.2021 - 12.2022
Project Manager/ Group Scrum Master
Magic EdTech
04.2019 - 08.2021
Project Manager/ Scrum Master
Sapient Nitro
04.2018 - 04.2019
Scrum Master
SAP LABS
01.2016 - 03.2018
Software Engineer/ Sr. Software Engineer
Accenture Services Pvt. Ltd.
03.2011 - 12.2015
Uttar Pradesh Technical University
B.Tech. (Electrical Engineering)
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