Proficient QA(Process) Professional adept at SQA Audits, Statistical Analysis, Process Definition & Implementation. Involved in Process & High Mat Training of CMMI. Certified Internal Auditor of ISO 9001:2015, Lead Auditor of ISO 27001:2013
• Responsible for Process Implementation, Process Audits, Conducting Process Trainings, help projects Identifying and managing risk, brainstorming process improvements and help teams implementing, support in leadership reviews and metrics
• Involved in different SEPG activities like Yearly Tailoring Analysis, Annual Metrics Analysis, CMMI Awareness Mailers for different Practice Areas (as per CMMI 2.0), QMS Release, Key involvement in CMMI Ver2.0 Level 3 re-certification, Enabling area process facilitation (Learning Development, Business Continuity)
• Enhanced team productivity by streamlining operational processes.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
Involvement with UK Quality Team (June'21-Feb'22):
• Involved in Risk Assessment for the new Client & Engagement acquisitions happening in EY UK as per their work nature, type and security restrictions
Involvement in Information Security Management:
• As part of ISMS team, responsible of creating & updating ISMS Policies, Strategies and Internal Processes Annually or need basis
• Conducting Quarterly Internal Audits for the assigned Projects and sharing NCs & OFIs (Opportunity for Improvements)
• Conducting ODC Audits as assigned where Client mandated/focused controls are Audited
• Providing Facilitation annually before Surveillance Audits being conducted by External Auditors
• ISMS Awareness Trainings are provided to different client serving teams
Involvement in CMMI Area:
• Responsible for Process Implementation & QA for all SAP engagements in Gurgaon Location including Leadership reviews and support in work product audits
• Active SEPG member- Involved in QMS Upgrade, Identifying Process Gaps from Audits & Discussions and PIR(Process Improvement Request) raised for Process improvement & Documentation
• Process Trainings & New Hire Orientation Trainer for Quality
• Risk Guidance- Supporting Projects to identify and mitigate Risks
• Statistical Analysis: Project Data Collection for Metrics Analysis, PPB & PPM Creation, CAR(Causal Analysis & Resolution) creation and supporting projects to identify CAR cases
As a Quality Engineer.