Monami Roy, FRM

First Party Fraud Strategy Team

• Analyze data to identify and mitigate first-party fraud patterns in applications.
• Collaborate with cross-functional teams including credit risk and operations to enhance fraud prevention strategies.
• Develop and refine fraud detection policies to improve overall security.
• Report on fraud trends and financial impacts to inform senior management decisions.
• Monitor industry-wide fraud trends to proactively address emerging threats.

Fraud & Credit Decision Systems

• Collaborated with stakeholders to translate business requirements into technical solutions, aligning with business priorities.
• Leveraged extensive knowledge of credit card modules, including credit limit management, reissue processes, authorizations, and collections, utilizing tools like SAS ID, TRIAD, and PowerCurve.
• Mentored and supervised team members, delegating tasks to enhance overall efficiency and performance.
• Monitored project performance, optimized delivery processes, and consistently met financial targets.
• Identified issues and recommended process improvements to drive operational excellence.

Development and enhancement project of Intl. Credit cards

• Led development and enhancement project for international credit cards, focusing on TRIAD - Scoring and Collection Module.
• Produced significant reports and input data for interfaced applications through source code development.
• Exhibited comprehensive knowledge of card products and system implications to optimize application performance.
• Implemented system changes and ongoing developments to ensure productive outcomes.

Maintenance and Enhancement project for Wholesale Bank

As a System Analyst, responsible for analysis and resolution of incidents and functional and technical queries raised by the operations users and users from upstream or downstream applications, supporting L1 support team with execution of EOD batches.

· Responsible for handling incidents sent by the Operations users.

· Developing work-around solutions and applying to the application.

· Raising problems and finding fixed solutions for problems.