Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Surbhit Suman

Address Not Given

Summary

With over 5 years of experience in the staffing industry, I have honed my skills in data analysis, vendor management, customer service, and web design. My background includes team leadership and meticulous record-keeping. I possess a solid understanding of web development.I am a dedicated and results-driven professional with over 3 years of experience in report generation and data analysis. I excel at transforming raw data into actionable insights for strategic decision-making. My expertise includes managing information systems, optimizing data processes, and creating dynamic reports and dashboards. I am proficient in MIS tools and data analytics software, committed to enhancing organizational efficiency through data-driven solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Executive

Tekshapers Inc.
Noida
09.2022 - Current
  • Performed comprehensive analysis of recruitment data, assessing time-to-fill, cost-per-hire, and source effectiveness.
  • Produced comprehensive reports on key performance metrics leading to data-driven strategic decision-making.
  • Generated reports and dashboards in Power BI for better understanding of progress
  • Administered and optimized the usage of the ATS, ensuring accurate and up-to-date candidate information
  • Created detailed talent pool maps based on geographical locations, demographic trends, and industry clusters to optimize candidate sourcing
  • Utilized advanced Excel functions and tools to analyze and derive meaningful insights from a massive dataset, enhancing decision-making processes
  • Responsible for entire recruiting process including negotiations; Implementing full life cycle of Recruiting activities including Posting jobs, prescreening candidates depending on Client requirement, reference check, Scheduling client interviews by coordinating with client and candidate, and closing
  • Source qualified candidates via Web, utilizing various job boards, industry contacts and the internal database and maintained a list of vendors as well as consultants to source the required skill set in time
  • Understanding client needs and meeting their requirements with good response time
  • Made initial contacts, scheduled and conducted full cycle interview reference checked and submitted for the matching position
  • High analytical abilities with strong leadership, communication, negotiation and interpersonal skills
  • Established and maintained solid working relationships with vendors
  • Developed and implemented effective recruiting strategies to attract, screen, recruit, and select high quality candidates.

Sr. Executive

Emonics LLC.
Noida
11.2021 - 08.2022
  • Making strategies to source accurate and perfect fit talents for different requirements
  • Excellent proficiency and knowledge in recruiting and business development techniques such as social networking (i.e., LinkedIn, Facebook), Third Parties networking, Job Portals, (Dice, Monster, Career builder), Internet search and Internal Database
  • Generated reports on daily basis for performance tracking
  • Worked on Power BI to visualize productivity as per portal utilization
  • Mostly worked on full time opportunities
  • Making creative LinkedIn posts as per the requirements to get the attention of job seekers
  • Aggressively worked on same requirements for long time in order to close the positions
  • Screening resume and screening candidates according to their experience and qualification
  • Develop sourcing strategies with Client partners and Talent Sourcing Manager to achieve organization’s Short- and long-term hiring goals
  • Provide timely feedback to shortlisted candidates on their application
  • Utilize your deep knowledge of online sourcing and networking to build talent
  • Independent work, project management as well as joy of teamwork
  • Responsible for ensuring the candidate pipeline generated from active sourcing
  • Identify potential candidates through various sourcing channels, mainly internet/social media, phone and other.

Technical Recruiter

Smart Deck Solutions Inc.
Noida
03.2020 - 10.2021
  • Responsible for complete US IT recruitment cycle i.e., from analyzing the Client requirement to recommending them candidate
  • Experienced and able to submit 80% - 100% matched profile as per JD to client
  • Worked for IT, Non-IT and some Medical domain requirement
  • Worked for some direct client, state client (MI, MN, CA) as well as implementation partner and prime vendor
  • Used Oorwin, Dice, CareerBuilder and LinkedIn to source the consultant for requirement
  • Worked for all tax terms (C2C, W2, 1099) and working visa (H1B, GC and US Citizens, GC-EAD, L2-EAD, H4-EAD, OPT/CPT-EAD, E3-EAD).

Technical Recruiter

Trinity Global Tech Inc.
Noida
12.2018 - 02.2020
  • Responsible for End-to-End US IT recruitment life cycle i.e., Analyzing the Client Requirement; Sourcing candidates from database, job boards (Dice, Monster and LinkedIn), screening, interviews and recommending them to the client
  • Experience with Applicant Tracking system such as JobDiva
  • Handled high volume nationwide recruiting process for the contract, contract to hire and full-time positions, sourcing management and executive search services for our various gentle clients
  • Utilized the experience of US tax terms including W2, C2C, 1099 work status in the US including Green Card, USC, all EADs, TN Visa, Australian etc
  • Handled all the IT technologies involving a combination of complex skill sets and rare technologies
  • Deals with consultants on all EADs (GC-EAD, L2-EAD, H4-EAD, OPT/CPT-EAD), H1B, GC and US Citizens, etc
  • To negotiated the rates on Contract, Contract to hire basis
  • Responsible for the technical screening & qualifying the candidates according to client’s requisition with skill sets
  • Presented and reviewed weekly recruiting reports with upper management and propose recruiting solutions
  • Developed & maintained strong business relationships with clients and vendors.

Sr. Customer Care Executive

Cyfuture India Pvt Ltd
NSEZ
05.2017 - 12.2018
  • Responsible for handling and solving customer support issues via calls and mails for escalated concerns
  • Responded to escalated concerns in a calm and professional manner in attempts to prevent further escalations
  • In the absence of the Team Leader, supervised, scheduled and assigned duties to the team members (20-25) of 5-6 process
  • Trained new hires and current employees with processes/updates in various roles
  • Monitored performance metrics and coached associates toward improved performance
  • Monitor call volumes and adjust agent’s schedules to handle heavy call volume
  • Handled the tasks of contributing ideas for developing ongoing process and workflow
  • Responsible for preparing, maintaining and analyzing reports/data
  • Created KPI reports for management (call and email ACD statistics)
  • Worked/Visited on client’s location for better understating of process
  • Assisted managers with client relationships and served as the liaison for clients.

Education

Bachelor of Computer Applications -

Indira Gandhi National Open University
Year Of Completion Is Missing

Skills

  • Python
  • HTML
  • CSS
  • JavaScript
  • XML
  • MS Excel
  • MS Access
  • PowerPoint
  • Sklearn
  • Pandas
  • Numpy
  • Tensroflow
  • Matplotlib
  • Seaborn
  • Prophet
  • SQL
  • Power BI
  • Windows
  • Anaconda
  • VS code

Certification

Data Science Professional Certification Course from Data is Good (https://dataisgood.com/)

Feb 2023 - Present

Timeline

Sr. Executive

Tekshapers Inc.
09.2022 - Current

Sr. Executive

Emonics LLC.
11.2021 - 08.2022

Technical Recruiter

Smart Deck Solutions Inc.
03.2020 - 10.2021

Technical Recruiter

Trinity Global Tech Inc.
12.2018 - 02.2020

Sr. Customer Care Executive

Cyfuture India Pvt Ltd
05.2017 - 12.2018

Bachelor of Computer Applications -

Indira Gandhi National Open University

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Surbhit Suman