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Results-driven Executive with a proven track record in policy development, performance enhancement, and process optimization. Expertise in system development and re-engineering to drive business sustainability and growth. Seeking to leverage skills in a dynamic organization focused on innovation and improvement.

Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.


  Highly motivated Customer Service Representative with 5+ years of experience delivering exceptional support across voice, email, and live chat in blended (inbound + outbound) environments. Skilled in resolving complex queries, managing escalations, and consistently maintaining quality scores above 95%. Proficient in English, Hindi, and Malayalam, enabling effective communication with diverse customers. Experienced in omnichannel support, including live chat handling and data annotation tasks. Recognized for being detail-oriented, quick to adapt, and maintaining a calm, solution-driven approach under pressure. Strong multitasking, typing speed, and problem-solving skills ensure professional and efficient service delivery across all customer touchpoints.


ABANTIKA DEY

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Sr. ITES Executive

Research Scientist

Research Scientist

Education

M.Sc. - Remote sensing & GIS

B.Sc. - GEOA(H)

CLASS XII -

CLASS X -

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Sr. ITES Executive

Research Scientist

Research Scientist

M.Sc. - Remote sensing & GIS

B.Sc. - GEOA(H)

CLASS XII -

CLASS X -

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