MONISHA R
B.A ENGLISH LITERATURE
NO: 55/1, VENUGOPAL KOVIL STREET REDHILLS, CHENNAI,TAMIL NADU
Summary
Driven by a results-focused approach and exceptional communication skills in Tele calling Jobs, Telemarketing Jobs to enhance client relationships and boost credit card sales. I'm expertised in credit analysis and client relationship building, coupled with innovative sales strategies, significantly contributed to achieving and surpassing sales targets.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
SBI CREDIT CARD ( SALES)
Telecalling Jobs, Telemarketing Jobs
06.2022 - 02.2024
- Conducted thorough needs assessments for clients, offering tailored credit card solutions that met their unique financial requirements.
- Collaborated with team members to share best practices, resulting in a more cohesive and efficient salesforce.
- Developed strong client relationships for improved customer satisfaction and long-term loyalty.
- Participated in ongoing training programs to stay current on industry trends, enhancing product knowledge and sales skills.
- Developed strong rapport with clients through honest communication and exceptional service delivery.
- Hosted informational seminars for potential customers to educate them about the benefits of our credit card offerings, generating interest in our products.
DTP Designer ( PART TIME )
SKV WEDDING CARDS
04.2018 - 03.2021
- Maintained organized digital assets library, ensuring easy access to files for future updates or revisions.
- Troubleshot technical issues with printers and other hardware, minimizing downtime and project delays.
- Collaborated with cross-functional teams to ensure consistent branding across all marketing materials.
- Trained junior designers in advanced DTP software skills, increasing team productivity and expertise levels.
- Implemented new color management techniques, improving overall print accuracy and vibrancy of final products.
- Reduced production costs by negotiating favorable contracts with print vendors and suppliers.
- Developed creative concepts for various campaigns, achieving strong visual impact and brand consistency.
- Increased client satisfaction by delivering visually appealing and professional designs on time.
- Contributed to company growth by generating innovative ideas for marketing campaigns based on industry trends and consumer insights.
Education
B.A ENGLISH LITERATURE - American And English Literature
CHENNAI GOVERNMENT GIRLS HR SEC SCHOOL
PERAMBUR 06.2021 - 05.2023
Skills
Client Relationship Building
Application processing
Teamwork and Collaboration
Time Management
Problem-solving abilities
Sales strategy
Team building
Excellent Communication
Written Communication
Timeline
SBI CREDIT CARD ( SALES)
Telecalling Jobs, Telemarketing Jobs
06.2022 - 02.2024
B.A ENGLISH LITERATURE - American And English Literature
CHENNAI GOVERNMENT GIRLS HR SEC SCHOOL
06.2021 - 05.2023
DTP Designer ( PART TIME )
SKV WEDDING CARDS
04.2018 - 03.2021
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