Monishka Chaudhary
Gurgaon
Summary
Business Analyst/Product Manager with experience in CRM product development, stakeholder management, and requirement analysis, delivering 15+ product features and managing 250,000+ user leads in the Study Abroad domain.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Associate Operations
Collegedunia Web Private Limited
Gurgaon
09.2025 - Current
- Facilitated collaboration between business stakeholders and Developers, ensuring timely feature delivery and effectively addressing requirement gaps.
- Set up custom conversion tracking with CleverTap and analyzed in-app user
journeys using Firebase Analytics, leading to a 25% increase in user retention - Oversaw implementation and testing of workflow improvements, enhancing CRM usability and expediting lead processing.
- Managed lead processes using digitized WhatsApp messages via Karix enhancing user engagement by 30%.
- Prepared PRDs and feature documentation for 15+ product updates across CRM and app modules, ensuring clear requirements leading to successful development.
Business Analyst Intern
Collegedunia Web Private Limited
Gurgaon
02.2025 - 08.2025
- Data Insights for Strategic Decisions: Provided actionable insights to senior management, guiding strategic decisions.
- Statistical Analysis & Data Modeling: Utilized statistical tools to identify trends andsupport decision-making.
- Data Insights for Strategic Decisions: Provided actionable insights to senior
management, guiding strategic decisions. - Statistical Analysis & Data Modeling: Utilized statistical tools to identify trends and
support decision-making. - Root Cause Analysis: Conducted root cause analysis to resolve key issues and enhance process reliability.
Education
Bachelor of Engineering - Electrical Engineering
Thapar Institute of Engineering And Technology
Patiala, India06-2025
12th Standard -
Ryan International School
Chandigarh, India05-2021
10th Standard -
Ryan International School
Chandigarh, India06-2019
Skills
- Business Analysis
- Data Analytics
- Data Management
- SQL
- Google Sheets/ MS Excel
- Tableau
- Power BI
- Zoho tools
- Operational Efficiency
- Process Improvement
- Process Development
- Business Understanding
- Problem-solving
Certification
Data Analytics and Visualization Job Simulation, Accenture North America by Forage.
Projects
Image Forensics on Aadhar Card and PAN Card using Vision Transformer and OCR Model.
- Developed an advanced image forgery detection system leveraging Vision Transformer and OCR technology, analyzing over 1,000 Aadhar Card and PAN images in one month to enhance verification accuracy.
Timeline
Associate Operations
Collegedunia Web Private Limited
09.2025 - Current
Business Analyst Intern
Collegedunia Web Private Limited
02.2025 - 08.2025
Bachelor of Engineering - Electrical Engineering
Thapar Institute of Engineering And Technology
12th Standard -
Ryan International School
10th Standard -
Ryan International School