Mosin Khan

Senior Relationship Manager - July 2019 to Presently working

• Leading high-net-worth individual (HNWI) client acquisition and premium card sales within the Face-to-Face (F2F) channel.
• Consistently exceeding sales targets, and setting performance benchmarks for the team.
• Analyzing market trends and customer behavior to drive strategic cross-selling, and effective portfolio management.
• Asset Generation & Portfolio Growth: Spearheaded the acquisition of high-value corporate clients and premium profiles, mapping financial needs to drive asset growth, and expand market penetration in the local region.

Relationship Manager - Jan 2018 to June 2019.

• Nurtured premium client relationships, and significantly expanded market penetration.
• Effectively leveraged American Express’s core financial products and premium benefits (such as Membership Rewards and multiplier strategies) to maximize customer retention rates.

Deputy Relationship Manager – Dec 2017 to Jan 2018.

• Leveraged extensive experience from BDE and ARM roles to effectively manage and optimize the sales pipeline.
• Streamlined on-field sales execution, and successfully onboarded high-value corporate and individual accounts.

Assistant Relationship Manager - Sep 2016 to Dec 2017

• The first major responsibility after transitioning from an off-roll to an on-roll role, focusing heavily on direct client handling and relationship-building.
• Enhanced sales conversion metrics, and maximized brand trust in the market.

Awards and Recognitions.

American Express (2017–2026):

A. Consistent award recipient for "Contribution" and "Quarterly Outstanding Achievement" (Q4 2017, Q2 2018, 2023–2024).

B. Recognized as a high achiever for '4 Plat RCP' milestones (2023–2024).

• Started from the ground up, building a strong customer base through cold calling, direct field sales, and aggressive client acquisition.
• Achieved a major career milestone by transitioning directly from an off-roll setup to American Express's permanent on-roll payroll, driven by exceptional sales performance and dedication.

Awards and Recognitions, Intelenet, and Serco (2015-2016):

A. Awarded 'Most Consistent Performer' and 'Highest Care-Out' for Q1 2016.

B. Awarded 'Best Newcomer' (July – September 2015) for exceptional performance during the onboarding quarter.

• Developed and implemented strategic promotional campaigns that increased book sales during events.
• Coordinated logistics for multiple book fairs, ensuring seamless execution and participant satisfaction.
• Managed relationships with schools, fostering partnerships that enhanced community engagement and outreach.