Summary
Overview
Work History
Education
Skills
Timeline
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Mothi S Sanjit Vigneshwaran

Trichy

Summary

With over 4.5+ years of experience in Amazon Web Service. Passionate about Development, Automation, Cloud-based Contact Center and leveraging cloud technologies to improve the agility and efficiency of businesses. Enthusiastic team player ready to contribute to company success.

Overview

5
5
years of professional experience

Work History

Amazon Connect Developer

Cognizant
07.2023 - Current
  • Designed and implemented multiple IVR contact center solutions and features using Amazon Connect.
  • Building and testing Contact Flow, Routing Profile, Queue and other Amazon connect Configurations.
  • Developed proof of concepts to showcase and adopt new solutions.
  • Implemented various features for a banking application, like card lock/unlock, fee reversal, according to client requirements.
  • Worked extensively with SOAP and REST APIs.
  • Proficient in coding and debugging Python for AWS Lambda functions.
  • Built serverless applications utilizing AWS services such as Lambda and DynamoDB.
  • Skilled in using automation tools including Git, Jenkins, and Terraform.

AWS Developer

Tata Consultancy Services
02.2020 - 06.2023
  • Experience in creating Chats and voice-based channels using AWS Lex, Amazon Connect, and Lambda
  • Worked on SAML, AD/SSO integration with AWS, Connect
  • Have working knowledge of writing scripts and fetching data with Python from AWS
  • Worked on developing Contact flows, lex bots, intents, utterances, code hooks and integrating them with lambda by using Boto3 API
  • Developed and deployed Contact center solution for a transport application using DevOps principle
  • Implemented list picker functionality using amazon lex and lambda for interactive messages to chat
  • Have worked on storing chat transcripts in database using python
  • Implemented/Developed test scenarios and test scripts as per requirements
  • Working knowledge of build automation tools and CI/CD pipelines.

Education

BACHELOR OF TECHNOLOGY IN COMPUTER SCIENCE AND TECHNOLOGY -

Karunya University
Coimbatore, Tamil Nadu
07.2019

Skills

  • AWS Services: Amazon Connect, Lex, Lambda, API Gateway, S3, DynamoDB, RDS, Kinesis Data Streams, Secret Manager, IAM, EC2, SES, SNS, Cloudwatch, ECR, Code Pipelines, etc
  • Programming Language: Python
  • Tools: Visual Studio Code, Postman, Git, Jenkins, Docker, Terraform

Timeline

Amazon Connect Developer

Cognizant
07.2023 - Current

AWS Developer

Tata Consultancy Services
02.2020 - 06.2023

BACHELOR OF TECHNOLOGY IN COMPUTER SCIENCE AND TECHNOLOGY -

Karunya University

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Mothi S Sanjit Vigneshwaran