Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
Generic
Moumita Saha

Moumita Saha

Bangalore

Summary

Dynamic Project Management Lead with a proven track record at ADA Global, driving e-commerce transformations and enhancing user experiences. Expert in Agile methodologies and Magento 2, I achieved a 20% increase in dealer adoption through innovative solutions and effective stakeholder management. Passionate about delivering impactful results and optimizing performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Management Lead

ADA Global
Bangalore
06.2025 - Current
  • Led enterprise-scale e-commerce and digital transformation programs while managing Project Managers.
  • Directed full lifecycle delivery including user personas, customer journey mapping, and UX flows.
  • Spearheaded payment gateway integrations with Cashfree, ICICI, and PayU for enhanced transactions.
  • Managed infrastructure setup on AWS S3 and Cloudflare to ensure scalability and compliance.
  • Conducted UAT, smoke tests, and deployments, achieving 99.8% uptime during launch.
  • Defined Phase 2 roadmap focusing on subscriptions and personalized user experiences.
  • Enhanced escalation handling and RCA resolution efficiency by 25%.

Lead Project Manager

ADA Global
Bangalore
06.2024 - 06.2025
  • Spearheaded end-to-end delivery for VANS SEA, managing 500K SKUs across seven countries.
  • Rolled out Magento 2 platform with integrations for loyalty, logistics, CRM, and payments.
  • Managed catalog import of over 500,000 SKUs, ensuring stability through rigorous load testing.
  • Drove compliance initiatives including GDPR cookie banner and e-invoicing reporting frameworks.
  • Collaborated with architects and QA teams to optimize PDP load and performance.
  • Achieved 20% faster site load times through infrastructure tuning.
  • Increased repeat purchases by 18% through UX enhancements.
  • Produced quarterly and monthly business reviews featuring strategic KPI dashboards.

Associate Project Manager

ADA Global
Bangalore
05.2023 - 06.2024
  • Supported VANS SEA across sprints, catalog imports, campaign launches, and GDPR cookie compliance.
  • Partnered with solution architects on backend performance optimization.
  • Executed deployments and smoke tests for campaign readiness.

E-commerce & Omni-channel Operations Specialist

Decathlon Sports India
Bangalore
01.2021 - 01.2023
  • Oversaw omni-channel operations for 10,000+ SKUs, synchronizing retail + e-commerce inventories.
  • Streamlined order-to-fulfillment process, reducing SLA by 15%.
  • Launched localized e-commerce campaigns, boosting CSAT by 20%.
  • Supported payment, delivery, and customer escalation workflows.

Store & Customer Experience Leader

Decathlon Sports India
Bangalore
01.2018 - 01.2021
  • Managed store operations, sales planning, and customer experience.
  • Mentored and trained 10+ associates, improving service standards.
  • Contributed to double-digit annual sales growth.

Education

Bachelor of Business Administration (BBA) -

IEM
01.2019

Skills

  • Agile and Scrum methodologies
  • Jira project management
  • RACI and RCA frameworks
  • Client and stakeholder management
  • Magento 2
  • Progressive web applications (PWA)
  • Amazon Web Services (AWS)
  • New Relic monitoring
  • E-commerce strategy
  • Project management
  • Customer relationship management (CRM)
  • Loyalty program management
  • OMS and Integrations
  • Smoke and load testing
  • Performance testing strategies
  • GDPR compliance measures
  • Data analysis
  • Payment integration
  • escalation governance

Websites

Certification

  • Certified ScrumMaster (CSM)
  • Power BI Certification
  • Project Management Certification
  • AI Tools for Business & Productivity
  • Web & App Design Certification
  • Currently preparing for the Project Management Professional (PMP) (target 2026)

Accomplishments

  • ADA Azure Awards (quarterly KPI)
  • ADA Aqua Awards (Yearly KPI)

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Project Management Lead

ADA Global
06.2025 - Current

Lead Project Manager

ADA Global
06.2024 - 06.2025

Associate Project Manager

ADA Global
05.2023 - 06.2024

E-commerce & Omni-channel Operations Specialist

Decathlon Sports India
01.2021 - 01.2023

Store & Customer Experience Leader

Decathlon Sports India
01.2018 - 01.2021

Bachelor of Business Administration (BBA) -

IEM

Similar Profiles

CREATE PROFILE
Moumita Saha