Moumita Saha
Bangalore
Summary
Dynamic Project Management Lead with a proven track record at ADA Global, driving e-commerce transformations and enhancing user experiences. Expert in Agile methodologies and Magento 2, I achieved a 20% increase in dealer adoption through innovative solutions and effective stakeholder management. Passionate about delivering impactful results and optimizing performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Management Lead
ADA Global
Bangalore
06.2025 - Current
- Led enterprise-scale e-commerce and digital transformation programs while managing Project Managers.
- Directed full lifecycle delivery including user personas, customer journey mapping, and UX flows.
- Spearheaded payment gateway integrations with Cashfree, ICICI, and PayU for enhanced transactions.
- Managed infrastructure setup on AWS S3 and Cloudflare to ensure scalability and compliance.
- Conducted UAT, smoke tests, and deployments, achieving 99.8% uptime during launch.
- Defined Phase 2 roadmap focusing on subscriptions and personalized user experiences.
- Enhanced escalation handling and RCA resolution efficiency by 25%.
Lead Project Manager
ADA Global
Bangalore
06.2024 - 06.2025
- Spearheaded end-to-end delivery for VANS SEA, managing 500K SKUs across seven countries.
- Rolled out Magento 2 platform with integrations for loyalty, logistics, CRM, and payments.
- Managed catalog import of over 500,000 SKUs, ensuring stability through rigorous load testing.
- Drove compliance initiatives including GDPR cookie banner and e-invoicing reporting frameworks.
- Collaborated with architects and QA teams to optimize PDP load and performance.
- Achieved 20% faster site load times through infrastructure tuning.
- Increased repeat purchases by 18% through UX enhancements.
- Produced quarterly and monthly business reviews featuring strategic KPI dashboards.
Associate Project Manager
ADA Global
Bangalore
05.2023 - 06.2024
- Supported VANS SEA across sprints, catalog imports, campaign launches, and GDPR cookie compliance.
- Partnered with solution architects on backend performance optimization.
- Executed deployments and smoke tests for campaign readiness.
E-commerce & Omni-channel Operations Specialist
Decathlon Sports India
Bangalore
01.2021 - 01.2023
- Oversaw omni-channel operations for 10,000+ SKUs, synchronizing retail + e-commerce inventories.
- Streamlined order-to-fulfillment process, reducing SLA by 15%.
- Launched localized e-commerce campaigns, boosting CSAT by 20%.
- Supported payment, delivery, and customer escalation workflows.
Store & Customer Experience Leader
Decathlon Sports India
Bangalore
01.2018 - 01.2021
- Managed store operations, sales planning, and customer experience.
- Mentored and trained 10+ associates, improving service standards.
- Contributed to double-digit annual sales growth.
Education
Bachelor of Business Administration (BBA) -
IEM
01.2019
Skills
- Agile and Scrum methodologies
- Jira project management
- RACI and RCA frameworks
- Client and stakeholder management
- Magento 2
- Progressive web applications (PWA)
- Amazon Web Services (AWS)
- New Relic monitoring
- E-commerce strategy
- Project management
- Customer relationship management (CRM)
- Loyalty program management
- OMS and Integrations
- Smoke and load testing
- Performance testing strategies
- GDPR compliance measures
- Data analysis
- Payment integration
- escalation governance
Certification
- Certified ScrumMaster (CSM)
- Power BI Certification
- Project Management Certification
- AI Tools for Business & Productivity
- Web & App Design Certification
- Currently preparing for the Project Management Professional (PMP) (target 2026)
Accomplishments
- ADA Azure Awards (quarterly KPI)
- ADA Aqua Awards (Yearly KPI)
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Project Management Lead
ADA Global
06.2025 - Current
Lead Project Manager
ADA Global
06.2024 - 06.2025
Associate Project Manager
ADA Global
05.2023 - 06.2024
E-commerce & Omni-channel Operations Specialist
Decathlon Sports India
01.2021 - 01.2023
Store & Customer Experience Leader
Decathlon Sports India
01.2018 - 01.2021
Bachelor of Business Administration (BBA) -
IEM